Receiving Hope Center - Enrichment Coordinator

Organization Type: Non-Profit, Faith-Based, 100 Employees

Position Type: Full-Time; Salaried Exempt

Hours: 40 hours per week; may include occasional extended hours and weekends

Reports to: Volunteer Manager

Location: Receiving Hope Center (RHC), Dallas, GA

Position Summary: The Enrichment Coordinator is responsible for contributing toward overall program objectives by developing strategic community partnerships to leverage resources, opportunities, and volunteers in support of youth participants at the Receiving Hope Center (RHC). This role enhances the life skills development, personal growth, and community engagement for participants.

Responsibilities (include but are not limited to):

Volunteer Engagement

• Serve as the main point of contact for vetted volunteers through facilitating orientation, determining best fit for engagement within the program, creating and managing activity plans and scheduling, etc.

• Create multiple avenues for volunteerism within the program and connect volunteers to stewardship opportunities

• Serve as main point of onsite contact for Serve Day projects and special volunteer activities outside of the normal schedule

• Collaborate with the Volunteer Manager to identify and recruit potential volunteers for the program

• Track and report volunteer engagement, participant highlights, and enrichment content to Volunteer Manager and development team, as requested

In-Kind Donations

• Collaborate with Director of Community Engagement and Volunteer Manager & to ensure participants’ and program’s needs are being met through in-kind donations

• Manage the on-site clothing boutique and donation storage, ensuring that items are organized, inventoried, and available for participants

• Lead holiday initiatives for program participants

• Assist with in-kind and outright support

Participant Enrichment

• Collaborate with Program Director to coordinate enrichment activities and outings for participants including milestone or special occasion celebrations, field trips and community outings

• Lead elective education and life skill building for participants, in collaboration with the education team, Program Director and/or Volunteer Manager, engaging volunteer subject matter experts

• Maintain record of all volunteer- led life skills classes in EHR system

• Provide enrichment activities and care to program participants without regard to race, gender, sexuality, ethnicity, religious or spiritual beliefs

• Provide enrichment activities and care that is culturally competent for participants who have a history of trauma

Partnership Coordination

• Work regularly with the development team to participate in community outreach activities to connect with new faith-based, corporate, and/or civic organizations for volunteerism and in-kind donation support

• Work regularly with the development team to maintain and strengthen relationships with current faith-based, corporate, and/or civic organizations for volunteerism and in-kind donation support

• Attend monthly collaborative meeting with other program Enrichment Coordinators and members of the development team

Healthy Living

• Develop intentional connections with the program participants and staff members

• Lead by example in modeling the characteristics of a Mission Driven Professional

• Provide direction and encouragement to participants and staff

• Model healthy boundaries to participants and staff

• Provide support and crisis intervention as needed

• Embody the spirit of a lifelong learner

Professional Qualifications:

• Administrative, organizational, and computer skills including use of email and Microsoft Office suite of products

• Never have been shown by credible evidence (e.g., a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually exploited, or deprived a child or adult or to have subjected any person to serious injury as a result of intentional or grossly serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect obtained at the time of application and evidence of having made efforts to obtain and evaluate references from previous employers

• Documentation of references (at least two professional and one personal) that attest to the person’s capability of performing the duties of the position and to the person’s suitability of working with or around children and vulnerable populations

• Bachelor’s degree, preferably in a related field such as behavioral or social science

• Minimum 1-2 years of related experience in working with and/or coordinating volunteers, project coordination, and managing partnerships, preferably within a social service focused nonprofit organization

Position Requirements:

• Moderate local travel required related to participant and program needs, as well as occasional travel for training and collaboration with other team members

• Ability to lift objects up to 25 pounds, work for long periods at a computer, and drive company vehicle as needed

• Satisfactory criminal history background check, as well as a satisfactory fingerprint records check determination as required by law

• Clean Motor Vehicle Record

• Documentation from a licensed physician or other licensed healthcare professional of a health screening examination within 30 days of hiring sufficient in scope to identify conditions that may place residents at risk of infection, injury or improper care

• Current evidence of successful completion of a biennial training program in cardiopulmonary resuscitation (CPR) and a triennial training program in first aid which have been offered by a certified or licensed healthcare professional; such programs shall be completed within the first year of employment

• Participation in all required trainings and competency in areas of training content

Skills:

• Efficiency, time management, and organization across multiple priorities

• Communication and collaboration

• Strong attention to detail and follow-through

• Relationship management across Wellspring staff, volunteers, participants, vendors, and partners

• Analysis, evaluation, and objective critical thinking

• Discretion and confidentiality for sensitive or restricted information

• Proficiency in use of spreadsheets and databases

• Strength-based tendencies

Character Qualifications:

• Service-driven

• Relationship-focused

• Sense of ownership and stewardship

• Customer service

• Project management mindset

• Problem solver

• Professional

• Detailed

• Team player

• Reliable independent contributor

• Proactive

• Flexible

• Positive attitude

• Creative

• Enthusiastic

• Persistent

• Public speaking skills