At Straub Collaborative, our teams are well-versed in developing stable workflows and infrastructure to handle 500, 2000, or 50,000 samples at a time. We can be in your distribution center and manage 24-hour turnarounds. We can also help you build style guides, manage your DAMs, and leverage your product data more efficiently.

We don’t stand up and wave our arms. We don’t push. We don’t overpromise and under-deliver. We sit at YOUR table. And give you exactly what you need — quality, high-volume, fast-turn content — exactly when you need it. With studios and resources worldwide, we can help you reach the content scalability and production redundancy you want without losing your brand’s uniqueness.

POSITION SUMMARY

The Merchandise Manager is responsible for transporting all merchandise through the studio. The Merchandise Manager ensures items are correctly marked for production, racked in setup/teardown, prepared and de-prepared after completion of imagery, and ensures all sample location moves through the studio both systemically and physically, including receipt, check in, storage and exit process are accurate. The Manager is also responsible for re-prioritization of merchandise according to direct client requests or changes in priority due to data feed changes. The Manager will proactively ensure all rush, quick turn or late items are trafficked to the appropriate set, to fulfill the image needs as soon as possible. The Manager works closely with the Project management staff and Studio Manager on scheduling and maximizing production sets in the short-term and long-term.

KEY ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS other duties as assigned

• Develops expected quality, accuracy and output goals set by the business rules and project estimations by project.
• Approves final product preparation Quality Assurance review and delivery of the product to production.
• Leads the proactive organization and reprioritization of merchandise daily.
• Leads the product inventory audit process for anchor client products.
• Creates an expectation of their assigned team around a production mindset with a focus on repeatability and consistency to a prescribed style guide.

POSITION DUTIES

• Designs, owns, and evolves processes to allow the seamless flow of merchandise through the production process from receipt to exit.

• Trains and audits quality of work of staff, co-workers and team members on the processes and procedures of merchandise receipt, check in, product preparation, relocation, and product return.
• Requires deep knowledge of proprietary workflow system, data spreadsheets and the ability to manipulate data to solve for discrepancies and accuracy
• Uses workflow systems and database to convey status updates and changes of merchandise for multiple parties including the Project Manager and Studio Manager.

• Secures and documents all merchandise as it moves into the studio, through the photo process, and exiting; including tagging and entering/exiting merchandise into a production database or tracking document, as assigned.
• Communicates merchandise issues with all individuals in which merchandise will encounter throughout the photo process including the client.
• Distributes merchandise to all responsible parties throughout the photo process based on photo layouts and photo schedules, as well as collects merchandise after photo process is completed.
• Manages the physical inventory audit bi-annually.

• Ensures all products are prepared for return to client and initiates shipping coordination as needed.
• Attends pre-production, weekly, and client meetings as needed.

SUPERVISORY RESPONSIBILITES

The Merchandise Manager provides general supervision of merchandise coordinators, shipping and receiving staff and all temporary preparation staff. Schedules and recruits permanent and temporary preparation staff as needed, this includes completion of staffing paperwork and timesheets, hiring, firing and performance management.

QUALIFICATIONS

Ability to perform essential functions with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE AND EXPERIENCE

• High school degree or equivalent education
• 4-5 years general merchandising experience
• Knowledge of photographic processes such as reading and interpreting style guides.
• Experience in utilizing web-based database management tools is required. (e.g., Shotflow, Workhorse, ProWorkflow).
• Experience using MAC operating systems is required.
• Experience using digital communication tools such as Microsoft Teams is desired.

SKILLS AND ABILITIES

• Experience managing a small team of 2-5 and able to motivate, discipline and manage the company's resources.
• Ability to handle multiple projects simultaneously while ensuring seamless execution through stellar organizational and time management skills.

• Strong attention to details with ability to focus on a repetitive task and consistently accurate entry of data.
• Solves non-routine problems in collaboration with his or her manager; takes initiative to modify procedures and processes as appropriate and makes contributions that impact work team results.
• Demonstrated planning skills and the ability to prioritize using information around due dates, clients, internal resource skill sets and when to escalate for assistance and awareness.
• Ability to work both independently and within a changing team.
• Ability to handle frequent interruptions and adapt to changes in workload and work schedules.
• Is respectful and courteous when interacting with others, a calm and collaborative demeanor is expected when working through conflict.
• Entry-level skill in Microsoft Office software programs, specifically, Word and Excel. Within Excel, the candidate should be able at a minimum to execute a search, sort a list by applying multiple filter settings, populate a new column of data in an existing spreadsheet and manage file conversions among csv and text-based files to Excel.
• Must have proficient basic math skills and ability to read, write, and speak English.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by this position. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

Ability to stand and work on a cement studio floor for up to a full workday. Repetitive use of hands and fingers (i.e., keyboarding, data entry, sample tagging). Must be able to see and hear to gather and input information; respond to face-to-face and telephone inquiries. Must be able to occasionally lift, push, pull, and carry materials weighing a maximum of 50 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Ability to walk throughout a warehouse floor following our internal safety guidelines.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and may be changed as deemed necessary by the company.