SummaryResponsible for performing operational support duties in the Bank’s BSA department, as directed by the BSA Officer, and documenting and resolving fraud and deposit regulatory claims.

Essential Duties and Responsibilities include the following (other duties may be assigned as necessary):

• Perform a variety of routine daily tasks to support the compliance program, including:
  1. CTR preparation and filing.
  2. Review and disposition of alerts generated from the Bank’s anti-money laundering software.
  3. Onboarding review of new business accounts.
  4. SAR preparation and filing.
• Assist in the coordination and support of BSA audits and examinations.
• As needed, assist with high risk account reviews, CTR exemptions, and other program level tasks.
• Work as directed to support the BSA Officer to ensure program compliance. 
• Investigate and determine how to resolve Regulation E disputes.
• Assist in identification and return of fraudulent checks.
• Investigate deposit fraud claims, making referrals, as appropriate, to law enforcement and the BSA officer.
• Assist as needed in other fraud identification and prevention efforts. 

CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:

• Self-motivated 
• Ability to work independently and in a collaborative manner.
• Attention to detail.
• Strong organizational skills.
• Willingness to increase knowledge of compliance regulations.
• Ability to easily adapt to change.
• Ability to take instructions from supervisor.
• Sound and accurate judgment.
• Proficiency in utilizing the Bank’s technology systems.

QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or ExperienceMinimum three years of banking experience required.

College degree preferred; high school diploma required. 

Computer SkillsTo perform this job successfully, an individual should have knowledge of Microsoft Excel and Word.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.