11 CONNEXUS CREDIT UNION Jobs near me
CONNEXUS CREDIT UNION is Hiring a Member Services Representative Near Madison, WI
Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates for personal, home, and auto loans. From its early beginnings on through the years, Connexus has remained a strong, growing, and secure financial institution that remains committed to serving the financial needs of our member-owners across the country.
Connexus offers an Amazing Benefits package:
- 20 days of paid time off and 7 paid holidays
- 16 hours of paid Volunteer Time Off
- 401K Retirement with up to 6% employer match
- Excellent Health, Dental, Vision insurance, including multiple plan options
- Health Savings Account with generous employer contributions
- Employer paid Life insurance, Short-Term and Long-Term Disability
- Tuition Reimbursement from $4,000 - $7,000 per calendar year
- Robust Learning and Development program that includes an annual professional development stipend
Our Values of Integrity , Respect , Transparency , Wellbeing and Synergy aren't just words on a page; our values dictate the actions of the organization and everyone within it. We demonstrate our values in every personal interaction, phone call, and email - every day.
Starting wage of $16.50/hr. and higher based on prior experience!
Bring your customer service experience and we will give you the tools and training to achieve excellence. If you have a hunger to learn and positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best.
Position Responsibilities:
- As the first point of contact for members, identify and render the best service possible to all members including the ability to interact with other departments within the organization to answer questions.
- Promptly and accurately assists members at the counter, drive-up, phone or via mail correspondence with all financial transactions, including troubleshooting as necessary, while keeping information in the strictest confidence.
- Identify opportunities to strengthen the member relationship through quality account deposits, loan referrals and/or credit applications and further promote credit union products and services to members.
- On a daily basis, balance the cash drawer with no variations.
- Take initiative for your personal development and stay informed of all credit union products.
- Identify and listen to member issues and refer to the proper person/area.
- Effectively use system contacts to convey information and problem solve.
- High school diploma or equivalent is Required.
- Demonstrated knowledge of basic math skills to count cash and balance cash drawer accurately and proficiently is Required.
- 1 years of work experience in a sales, retail or customer service environment with demonstrated success in achieving established goals is preferred.
- Evidence of excellent verbal communication skills along with an outgoing personality that demonstrates a positive, friendly and energetic attitude.
- Ability to remain calm under pressure and to be entrusted with the handling of confidential and personal matters.
- Proficient keyboarding and 10- key calculator skills, along with the knowledge and ability to efficiently navigate among numerous computer systems.
- Demonstrated ability to be a team player, with willingness to work in a fast-paced, flexible environment.
- Ability to travel to other branches within the area as necessary.
- 2024 Best Credit Union - NerdWallet
- 2024 Best Credit Union - Bankrate
- 2023 Best-In-Class Employer - Gallagher
- 2023 Best Credit Union - Kiplinger
- Fourth Largest Credit Union in Wisconsin (by asset size)
Job Summary
Full Time
$35k-42k (estimate)
06/04/2024
06/23/2024
connexuscu.org
WISCONSIN RAPIDS, WI
200 - 500
1935
$50M - $200M
Banking
Related Companies
About CONNEXUS CREDIT UNION
Serving more than 368,000 members across all 50 states, Connexus Credit Union is a member-focused cooperative with over $3.15 billion in assets. Connexus is proud to return profits to member-owners through high yields for checking accounts and deposit products as well as competitive rates for personal, home, and auto loans. Members benefit from a multi-channel service model which includes a robust Digital Banking platform thats available 24/7, a fully staffed and trained Member Contact Center, online chat support, and branches in four states. Based in Wausau, WI, Connexus has been nationally r ...
ecognized for excellence by Forbes, CNN Money, NerdWallet, Kiplinger, and Bankrate. Our 325+ employees are committed to the Connexus mission statement of helping our members achieve their personal financial objectives by anticipating their needs and exceeding their expectations with superior service and products. Our team is also dedicated to the organizations family values: Integrity, Respect, Open & Honest Communication, Work Hard/Play Hard, Learn & Grow, and Synergy. These arent just words on a laminated sign in a hallway these are the core values that dictate the actions of the organization and everyone within it. The values-based culture at Connexus is demonstrated in every personal interaction, every phone call, and every email every day.
More
Show Less
The following is the career advancement route for Member Services Representative positions, which can be used as a reference in future career path planning. As a Member Services Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative. You can explore the career advancement for a Member Services Representative below and select your interested title to get hiring information.
