Role-Social Media Quality Analyst

Remote

W2 Contract

8hrs rotational /day (mon-Fri)

MINIMUM JOB REQUIREMENTS: (Education, Experience, Skills)

 High school diploma

 Ability to handle multiple tasks in a fast paced environment with solid time management

skills and the ability to self-manage and prioritize workflow.

 Demonstrated ability to communicate effectively both verbally and in writing.

 Demonstrated ability to follow a process from beginning to end.

 Ability to continually increase efficiency while maintaining strong quality standards.

 Strong working knowledge of various social media platforms.

 Ability to comprehend social speak and text jargon.

 Strong knowledge of computer applications including: Facebook, Twitter, Instagram,

YouTube, Pinterest, Microsoft Office, Google Chrome, Internet Explorer, Apple

Technology such as iPads, and Cell phone applications like shopping or dining apps.

 Identify potentially negative or crisis situation and escalate as appropriate while applying

conflict resolution principles to mitigate issues.