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Event Staff Assistant - Administration
TOWN OF CASTLE ROCK Castle Rock, CO
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$41k-53k (estimate)
Full Time Just Posted
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TOWN OF CASTLE ROCK is Hiring an Event Staff Assistant - Administration Near Castle Rock, CO

This posting will remain open continuously until filled.
The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork, cooperation, and quality communication. We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.
Essential Duties & Responsibilities:
  • Greets and directs patrons attending Town events and special programs. Provides line assistance and checks IDs.
  • Sells and takes tickets. Collects fees, handles cash and credit card payments. Makes change for customers and accounts for cash register proceeds.Completes cash reports for point of sale systems.
  • Provides customer service by responding to basic patron questions, concerns and issues; provides information regarding the event, special programs and facility.
  • Completes transactions on behalf of the department for vendors, customers, and rentals. Initiates, processes, and executes agreements as needed for third-party rentals and Special Events permitted through the Town.
  • Acts as a customer service representative for the Special Events and Programs department.
  • Performs event site setup, upkeep and tear-down.
  • Performs other duties as assigned or required.
Minimum Qualifications:
Age Requirement: Must be at least 16 years old
Experience: Six (6) months' experience in a public setting providing customer service is preferred
Licenses and/or Certifications Required: a valid Driver's License
Knowledge, Skills, and Abilities:
  • Must be well-spoken, friendly, and possess exceptional customer service skills
  • Ability to exercise consistent tact and courtesy in frequent public contact
  • Skill, including basic math, in handling cash and credit card payments
  • Ability to handle diverse tasks while maintaining attention to detail for accuracy
  • Ability to work flexible hours including nights and weekends
Physical Demands:
  • Moderate to heavy physical work to include lifting, carrying, pushing and/or pulling of objects and materials up to 50 pounds
  • Ability to exert heavy physical effort and frequent performance of activities requiring a full range of body movement including climbing, balancing, stooping, kneeling/bending, crouching, crawling, and/or twisting
  • Frequent hand/eye coordination to operate tools and electrical equipment as well as for driving equipment and vehicles
  • Vision for reading, recording and interpreting information
  • Speech communication and hearing to maintain communication with employees and citizens
  • Ability to physically access a variety of event sites
Work Environment:
  • Works both indoors and out, and to withstand exposure to varying weather conditions
Equipment Used:
  • This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
Must satisfactorily complete a criminal background and driving record check prior to commencing employment.
The Town of Castle Rock is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-53k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

06/22/2024

WEBSITE

crgov.com

HEADQUARTERS

CASTLE ROCK, CO

SIZE

25 - 50

FOUNDED

2012

CEO

LINDA SWEETMAN

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About TOWN OF CASTLE ROCK

Nestled just south of Colorados capital city, Castle Rock is a thriving, world-class community. With just more than 67,000 residents, Castle Rock still values its small-town character, with a traditional downtown core and regular community events. Castle Rock is a full service municipality. It employees about 500 full-time employees to provide residents police, fire, emergency medical, parks, recreation, water and transportation services. The Town also serves as the Douglas County seat and is home to headquarters for Douglas County School District, Douglas County, Douglas County Sheriffs Offic ... e and a local Colorado State Patrol troop. As the community continues growing, the Town will continue to provide high-quality services while preserving the history and heritage of Castle Rock. At the same time, the Town will remain physically freestanding from the rest of the metro area. The Towns identity stems not only from the namesake rock, but also from a scenic natural landscape that surrounds it. There are more than 87 miles of trails, 50 well-planned parks and more than 6,000 acres of open space for residents and visitors to enjoy, making Castle Rock a regular on Money magazines top places to live list. (See other ways the Town has been recognized at CRgov.com/ourcommunity.) In order to preserve their rich traditions and quality of life, Castle Rock residents effectively manage change. The community works to enhance the Towns self-sufficiency and foster a strong local economy, making Castle Rock an attractive place to work and own or start a business. More
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