Description

Are you looking for an exciting new career opportunity to use your knowledge and skill in a way that saves and enhance lives?

As a Hospital Liaison, you'll be responsible for responsible for developing hospital and physician relationships within a territory designed to support the highest level of organ, tissue and/or eye donation outcomes.

Responsibilities:

• Serves as the organ and tissue donation liaison to key unit nursing management, nursing staff, physicians, hospital leadership and Indiana Donor Network personnel, who participate in the management and facilitation of a potential organ or tissue donors within the Indiana Donor Network designated service area.
• Responds to referrals from assigned hospitals to collect and communicate data regarding suitability of potential donors.
• Maintains appropriate record keeping, performance and outcomes data in order to sustain and/or improve service delivery to the hospital and Indiana Donor Network, as well as improve donation and transplant outcomes from organ and/or tissue donors from hospitals in the designated service area.
• Participates on projects or committees that enhance or improve the overall success or culture of the organization.

This is a Monday through Friday day shift position with some weekend and holiday commitments. The position is supports hospital relationships in a 12 county territory. 

Qualifications

A Bachelor’s degree is preferred but not required. A background in marketing, health administration, healthcare sales or health-related field is required. Previous exposure to a critical care delivery setting is preferred. Professional experience in the organ/tissue donation industry is preferred. Knowledge of medical terminology is preferred.

• Demonstrates basic level of proficiency in Microsoft Office products and the ability to use and maintain a contact database.
• Excellent verbal communication skills with the ability to exercise tact and represent the organization in a professional manner at all times.
• Effective interpersonal and relationship-building skills to work with a variety of people and personalities, and ability to embrace diversity.
• Effective written communication skills. Must be accurate with data input and when preparing correspondence.
• Must be able to prepare and deliver appropriate communications including verbal presentations, written documents, reports and letters or through audio/visual presentations.
• Ability to maintain confidentiality for all donation-related information including contributor gift history.
• Demonstrates creative problem solving and delegating skills.
• Demonstrates organizational skills and attention to detail.
• Ability to learn the essential aspects of organ and tissue donor screening, the clinical management of an organ donor and comprehensive organ and tissue donation processes.
• Ability to negotiate with hospital and Indiana Donor Network staff as an advocate for the process of donation in order to obtain, secure and implement any vital service that would contribute to the successful completion of the donation process.
• Ability to work effectively with all Indiana Donor Network departments.
• Ability to work flexible hours to accommodate hospital meetings where attendance is required.
• Ability to comprehend the various federal and non-federal regulatory requirements governing Indiana Donor Network, hospitals and transplant centers in order to contribute to maintain regulatory compliance and/or certification.
• Must be available to take calls as needed on donor cases. Must be able to assist with donor case related issues within assigned hospitals by phone.

Indiana Donor Network is committed to providing equal employment opportunities to all persons regardless of race, religion, color, gender, national origin, age, disability, ancestry or sexual preference. Employment is subject to being able to pass a 9-panel drug test and a background screen. The screen includes verification from the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and the Office of Inspector General. Our employees enjoy fair compensation, excellent benefits and a rewarding, mission driven environment.