**Job Overview:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction. **Responsibilities:** - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Perform data entry tasks accurately and efficiently - Analyze customer needs and recommend appropriate products or services - Utilize phone etiquette to provide a positive customer experience - Conduct outbound calls for follow-ups and sales opportunities - Assist customers in multiple languages; bilingual proficiency in Spanish is a plus - Upsell products or services to increase revenue - Resolve customer complaints with patience and empathy **Skills:** - Strong communication skills, both verbal and written - Proficient in customer service principles and practices - Ability to multitask and prioritize workload effectively - Experience in sales or upselling is advantageous - Familiarity with CRM systems for managing customer interactions If you are a dedicated individual with excellent communication skills and a passion for delivering top-notch customer service, we invite you to apply for this rewarding Customer Service Representative position.

Job Type: Contract

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Commute:

• Ambler, PA (Preferred)

Ability to Relocate:

• Ambler, PA: Relocate before starting work (Preferred)

Work Location: In person