A Cleaner World is a leading dry cleaning company committed to providing exceptional customer service and innovative solutions. We seek a highly motivated, responsible and mature individual to join our team as a Customer Service Representative. In this role, you will be able to work in a fast-paced, dynamic environment where your service skills, ability to follow simple technical direction and expertise will be valued and rewarded.

Responsibilities

• Interact with customers to provide exceptional service in person, over the phone, and via email
• Answer questions about our products and services, providing guidance on the best solutions to meet customers' needs
• Resolve complaints and issues in a timely and professional manner
• Maintain accurate records of customer interactions, transactions, and feedback
• Collaborate with other team members to ensure customers receive a consistent, high-quality experience
• Be willing to drive the company van to deliver orders to customers homes as needed

Qualifications

• Excellent communication and interpersonal skills
• Customer-focused mindset and ability to handle challenging situations with tact and diplomacy
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Experience in a customer service or related role preferred

Job Details

• No experience needed
• Flexible Scheduling
• Monday to Friday (some Saturdays)
• No Sundays

We offer a competitive salary, a comprehensive benefits package, and opportunities for growth and development within the company. We want to hear from you if you're passionate about providing outstanding customer service and working in a dynamic and rewarding environment.