Job description

Office Receptionist

Basic Description:

We are seeking a friendly and organized receptionist to join our team. The receptionist will manage the front desk area, greet clients and visitors, answer phone calls, schedule appointments, assist with administrative tasks and assist hospital clinicians with billing. This position requires strong communication skills, attention to detail and the ability to multitask in a fast-paced environment. This is a full-time position with competitive salary and benefits packages. We encourage you to apply if you are a self-motivated individual passionate about helping people and animals.

Schedule/ Shift: ___Monday-Friday daytime

Requirements: Including education, experience, and skills

• Ability to handle money
• High school diploma or equivalent
• Previous experience in a customer service or administrative role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in computer skills, including Microsoft Office
• Knowledge of equine medicine or veterinary services is preferred but not required

Skills Preferred: (Will be Bullet Points)

• Equine Medical Terminology
• At least one year of prior experience with horses other than your own

Primary Duties: (Will be BulletPoints)

• Greet clients and visitors as they arrive at the hospital
• Assist hospital clinicians with billing
• Answer phone calls and respond to inquiries professionally and courteously on a multi-line phone
• Schedule appointments for in hospital appointments
• Check-in scheduled patients
• Coordinate arrival/departure of patients
• Advise on emergencies intakes
• Process payments, take deposits and set up new accounts
• Coordinate with other departments to ensure smooth operations
• Maintain cleanliness and organization of the front desk area
• Assist with administrative tasks such as filing, data entry and record keeping
• Provide excellent customer service
• Stay up-to-date on hospital policies, procedures and services to accurately communicate information to clients

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 2 years (Required)

Ability to Commute:

• Saratoga Springs, NY 12866 (Required)

Work Location: In person