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SkyOne Federal Credit Union is Hiring a Contact center lead Near Lewisville, TX
Join SkyOne Federal Credit Union as a Member Experience Contact Center Lead in Hawthorne! As an Onsite leader, you will have the opportunity to make an impact on our members' financial journey.
Your expertise will contribute to a supportive and collaborative work environment that values Performance, Accountability, Integrity, Innovation, and Respect.
Take the next step in your career and apply today! You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off.
Your day to day as a Member Experience Contact Center Lead
As a vital team member in the Member Experience Contact Center at SkyOne Federal Credit Union, you will play a crucial role in fostering strong member relationships through personalized service and tailored financial solutions.
By effectively identifying member needs and aligning them with SkyOne's offerings, you will contribute to enhancing their financial well-being.
Your responsibilities will involve a variety of tasks, from processing transactions to providing guidance on loan applications.
What matters most
Success in the Member Experience Contact Center Lead position at SkyOne Federal Credit Union requires a diverse skill set and a deep understanding of financial services.
Candidates should possess exceptional communication skills, both verbal and written, to engage effectively with members and promote SkyOne's products and services.
Proficiency in utilizing various software tools like Windows, Word, Excel, and Internet applications is essential for streamlining operations and enhancing member interactions.
The ability to maintain a high level of confidentiality, coupled with a strong grasp of financial products and services, is crucial for providing tailored solutions that meet members' needs.
With a minimum of 3 years' experience in a financial services call center, along with cross-selling and telemarketing expertise, the ideal candidate will excel in building lasting relationships and driving business growth.
Call Center Hours
Monday to Friday 9 : 00 AM - 8 : 00 PM CST
Saturday 10 : 00 AM - 5 : 00 PM CST
Get started with our team!
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
Job Posted by ApplicantPro
Last updated : 2024-05-19
Job Summary
Full Time
Banking
$44k-59k (estimate)
05/20/2024
08/18/2024
skyone.org
HAWTHORNE, CA
50 - 100
1949
EILEEN C RIVERA
$10M - $50M
Banking
Related Companies
About SkyOne Federal Credit Union
You work hard transporting America safely through the skies. We work hard to provide you financial peace of mind. What makes us stand out among financial institutions? We have over 60 years of serving the air transportation industry, and we understand the specific financial needs of our members. Thats why we exist. We embrace the latest technological innovations to offer the highest level of secure, 24/7 account access services available today. Think of it as the best of both worlds exceptional financial services matched with the sense of community and tradition that makes us unique. That mea ...
ns you can rely on us to support all aspects of your financial world, from personal checking to mortgages. Federally insured by NCUA. Equal Housing Lender. Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (CFS), a registered broker-dealer (Member FINRA www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. SkyOne has contracted with CFS to make non-deposit investment products and services available to credit union members. Investment representatives at SkyOne are licensed to transact securities business in California. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. http://brokercheck.finra.org/Search/Search.aspx
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The job skills required for Contact center lead include Call Center, Communication Skills, Products and Services, Telemarketing, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact center lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact center lead. Select any job title you are interested in and start to search job requirements.
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