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POSITION SUMMARY
Ensure EVERY team member hired understands and is capable of being friendly, respectful and professional at all times under all circumstances working as a TEAM. We are different from other places because we offer the customer everything they would want in a dining experience from outstanding service, high quality great tasting food and a clean fun ambiance. We call the overall dining experience
“AS GOOD AS GOLD”.
Essential Duties and Responsibilities:
Handling all staffing responsibilities, including hiring, training, scheduling, and terminating
Purchasing all food and supplies and overseeing use of food and beverages within required dates and with a minimum of waste
Supervising staff in terms of food preparation, customer service, cleaning, and repairs to restaurant and grounds
Promoting cooperative effort, a team spirit, and good morale among employees
Delivering excellent customer service including personally greeting and seating guests
Resolving complaints from customers in a polite, friendly manner
Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly; addressing engineering problems involving the cost, installation, and maintenance of such equipment
Participating in training about standardized policies and conferring weekly with owner
management about restaurant operations
Administering payroll and maintaining records of sales and cash receipts including related areas of accounting, budgeting, credit policies, and banking methods
Providing regular, accurate, computerized reports of operations to owner management.
Information and data to create and maintain work product will come from your knowledge and experience, Ownership, Operations Management and Marketing Director. Outside resources will be used as necessary and required.
Helping with duties of other employees (e.g., cashier, server, cook, etc.) when necessary because of an unexpected absence or extra volume
Responding to customer and community interests to develop marketing and advertising **Working a minimum of 3 night (closing) shifts per week with at least 2 of the shifts being on Thursday, Friday, Saturday or Sunday.
On the floor functions include, but are not limited to the following:
Accounting for all customer payments (responsible for register)
Pouring alcohol
Answering phone
Hosting
Taking customer orders
Taking customer reservations
Checking in with customers regarding their dining experience
Handling any customer complaints
Making sure employees are staying busy working as a team with focus on customers
Closing out each night, last one out.
With the exception of our working minimum requirements, the execution of these responsibilities can be delegated to another Manager, but you remain completely responsible for the results. If all these responsibilities are delegated to one team member, that person could be eligible for the title of Assistant General Manager.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
California Food Handlers Card
High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred.
Previous restaurant experience required; previous management experience preferred; successful completion of progressive business management training program helpful.
Willingness to work evenings and weekends as required
Excellent customer service to treat patrons like family
Strong communication skills to train and motivate employees
Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule
**Salary Varies/Determined on overall experience
Job Type: Full-time
Pay: $37.00 per hour
Benefits:
Restaurant type:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
Full Time
Restaurants & Catering Services
$72k-103k (estimate)
05/27/2024
09/23/2024
oldtownpizzaco.com
WOODSTOCK, IL
50 - 100
Private
BRIAN BURKUS
$10M - $50M
Restaurants & Catering Services
The job skills required for General Manager include Customer Service, Scheduling, Communication Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Manager. Select any job title you are interested in and start to search job requirements.