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My Community Dental Centers is Hiring a Patient Services Representative - Flint PT Near Flint, MI
Dental Office Experience Required
Position Summary
As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve. As an organization, we believe in our mission and expect all team members to model MCDC’s culture, values, and best practices through “Exemplifying Excellence.”
Knowledge, Skills, Abilities
- Strong interpersonal and oral-communication skills.
- Have a desire to learn and grow professionally.
- Ability to work with interruptions and to manage multiple priorities.
- Ability to meet deadlines.
- Ability to work unsupervised.
- Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet.
- Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines.
- Ability to always maintain a professional demeanor.
- Strong problem solving and presentation skills.
- Leadership skills i.e. professionalism, discretion, integrity, honesty, and dedication.
- Greet patients and visitors professionally in-person and over telephone.
- Coordinate effective scheduling and confirmation of appointments.
- Assist in the coordination of incoming and outgoing patient referrals.
- Ensure patient chart accuracy and the collection of required documentation and consents.
- Verify patient insurance and eligibility, and collect payments as required.
- Notify providers of patient arrivals and assist in presenting pertinent patient information.
- Assist patients with the check-in and check-out process.
- Confirm all future appointments and assist in scheduling follow-up treatment.
- Promote patient satisfaction.
- Maintain financial records and perform daily and weekly deposits.
- Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies.
- All other duties as assigned.
- High school graduate or equivalent.
- Dental or customer service experience preferred.
Job Summary
Part Time
Ambulatory Healthcare Services
$52k-68k (estimate)
05/23/2024
09/18/2024
mydental.org
MONROE, MI
200 - 500
2006
$10M - $50M
Ambulatory Healthcare Services
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About My Community Dental Centers
Established in 2006, My Community Dental Centers Inc. is one of the largest non-profit 501(c)3 Dental Support Organizations in the United States. MCDC primarily serves patients covered through Medicaid, Healthy Kids Dental, Healthy Michigan Plan, and welcomes private dental insurance. The organization is also pleased to offer MyDental Plan (MyDP) for patients without dental insurance, which provides reduced fees based on household income, as well as reduced fees for uninsured veterans. Comprehensive dental care for the entire family, including exams, cleanings, fillings, tooth removal, and den ...
tures are provided. Operating 34 dental centers throughout Michigan, MCDC focuses on quality care that is customized for each patient and offered in a patient-centered atmosphere with exceptional care.
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