About us

Honor Bank isn’t the biggest bank in the Traverse City area, and we like it that way. It means our bank accounts, mortgages, business loans and more are shaped by you. Not some corporate board. It means that since 1917, we’ve grown with the region, and your financial needs. The greater Traverse City area is one of the most economically sound and desirable areas in the state – and we’re a big reason why. Call us today, and find out how we can make a difference for you.

We would love you to join us on the front line in Honor, MI!

We are looking for YOU!!! You might be the next bright SMILE of Honor Bank!

This CSR role is responsible for greeting, caring for and assisting customers in a courteous and pleasant manner, by processing deposits, withdrawals and payments; answering customer’s questions and directing them to the appropriate bank personnel; listening to customers wants and recognizing what they need or what the bank can do to serve them better.

Some of what you will be if you join our Bank Family:

• A Problem solver
• A Compliance follower
• An Investigator
• An Opportunity finder
• A Sales promoter
• A Team player/family member

SPECIFIC DUTIES AND ACCOUNTABILITIES:

• Go above and beyond for customers: Delivers world class customer service.
• Develop and maintain a high level of product knowledge.
• Accurate and focused in handling transactions and cash.
• Become knowledgeable of security procedures, banking regulations, computer applications, and branch operations.

SKILLS AND ABILITIES:

• Strong multi-tasking and communication skills.
• Excellent organizational skills and attention to detail.
• Proficient computer skills.
• Must be dependable, flexible, a team player, professional and calm under pressure.
• Ability to read and write well and do basic math functions.

EDUCATION/EXPERIENCE:

• High school diploma
• One to three years related experience and/or training is valued, but not required.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed
• Under 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Application Question(s):

• Honor Bank does run both a Federal/State background check as well as a credit employment screening due to the nature of our organization. Do you have concerns with these checks that you would like to discuss with Human Resources?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Honor, MI 49640 (Required)

Work Location: In person