This position may be full time, if the right candidates are available. 

We are looking to fill positions at our Hillside branch, and our Pecos branch. 

Role:

• Represent the company in a professional manner when greeting customers and the general public on the phone and in-person, ensuring they are directed to appropriate staff
• Handle and direct all member/vendor/guest requests, either by phone or in person. Professionally greets every guest and directs incoming traffic to the appropriate department representative for an exceptional service experience.
• Effectively perform designated loan department support duties ensuring an excellent member experience. Assist members with basic account issues.
• Manage the lobby, ensuring members are not forgotten or waiting too long and the lobby is neat, organized, and regularly sanitized/cleaned.
• Answer general questions regarding our products and services (entry level) to offer solutions for member issues.
• Perform member account transactions with accuracy as requested.