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Del Lago Resort and Casino is Hiring a Sociale Waitstaff - Starting at $12.42 per hour plus tips Near Waterloo, NY
GENERAL ACCOUNTABILITIES The following statements are intended as general illustrations of the work in this class and are not all- inclusive:
- Be punctual to pre-shift meeting with a positive attitude and openly participate.
- Consistently provide excitement and deliver world class service, as well as live the company core values.
- Comply with department standards, guidelines and objectives to include adherence to all Food Service and Sanitation, OSHA and Hazcom standards and guidelines.
- Provide consistent high quality food and beverage service to all guests dining in the restaurants by adhering to sequence of service standards completely and correctly. Utilize "upselling" techniques.
- Operate the Point of Sale System according to training provided.
- Practice all alcohol awareness policies and procedures.
- Have complete knowledge and understanding to restaurant and bar menus.
- Participate in departmental cross-training exercises to learn shoulder job duties such as Hostess or Bus Person.
- Clean as you go, clean spills immediately.
- Use chemicals as prescribed and responsibly. Ensure that all chemicals are in properly labeled containers.
- Assist the supervisor in putting supplies away adhering to the 5S Principles of ensuring that items are Sorted, Set in order, Systematically cleaned, Standardize and Sustained and dating all items with the current date.
- Conduct him/her in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values.
- Performs other duties as may be assigned by department and/or company management.
- Accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
- Interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.
- Resolve problems and conflicts in a diplomatic and tactful manner.
- Be flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.
- Be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
COMPLIANCE RESPONSIBILITIES In addition to the other duties described herein, each and every Team Member has the following responsibilities related to compliance with laws and regulations:
- Attend required training sessions offered by the casino.
- Obtain required license(s).
- Perform the duties described in compliance with local laws and regulations.
- Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
- Have knowledge of the Property's programs to address problem gambling.
- Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with the state regulations and Systems of Internal Controls.
- Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
- Report any acts of wrongdoing on behalf of any Team Member that they have knowledge of.
Job Summary
Full Time
$19k-24k (estimate)
06/16/2024
07/02/2024
dellagoresort.com
WATERLOO, NY
50 - 100
2014
JONATHAN SWAIN
$5M - $10M
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About Del Lago Resort and Casino
The hottest slots, the most-thrilling table games, marquee entertainers and a 4-star resort-style hotelits excitement at a whole new level! Were del Lago. In Italy, it means of the lakes. But around here, it means so much more. Its a way of life, a ready-for-anything attitude thats a spicy mix of old world charm and homegrown hospitality. Its adventure and excitement, best friends and unforgettable times, big-name entertainment and small-town values. And its a commitment to excellence that drives everything we do. Our gaming floor features 1,956 Slot Machines and 99 Tables Games including 14 P ...
oker Tables and an exclusive High Limit Room. Enjoy a variety of dining options at our seven restaurants including a premium steakhouse, a locally sourced buffet and several additional options to entice any palette. Play hard and rest easy in one of 205 luxurious hotel rooms and treat yourself to a much-deserved day of rest at Spa del Lago with spa treatments to sooth and rejuvenate. Choose our customizable event spaces to celebrate your wedding, business meeting and special event planning. del Lago Resort & Casino is the Finger Lakes #1 Resort and Casino.
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