SAVING OUR WORLD ONE PACKAGE AT A TIME

EPE is a Total Packaging Solutions Company and the industry leader in providing environmentally advanced packaging designs and JIT manufacturing support to companies worldwide. With more than 70 manufacturing and design centers located around the world, and over 2400 employees worldwide, EPE can provide real-time packaging solutions and value-added services for every product’s requirements. We are committed to providing innovative and sustainable packaging solutions to our customers at the lowest possible cost and least environmental impact. 

What we are looking for: 

We are seeking a Business Support Coordinator to bring their A-game to help us save the world one package at a time! The role of the Business Support Coordinator requires an individual who is friendly, highly organized and possesses excellent interpersonal skills. They will be the first point of contact for our facility and will provide support to help drive the success of the company. The ideal candidate will have a high level of efficiency and be able to handle multiple tasks in a fast-paced environment.

What you will do: 

• Manage support services including checking in visitors, forms/records management, facilities management, inventory, contracting, purchasing, mail distribution, office typing support and telephone coverage
• Liaison between the plant manager and all internal/external clients
• Establish positive working relationships with vendors and customers; communicate respectfully and professionally at all levels of the organization

• Coordinate safety training, new hire paperwork, and documentation of employees as needed
• Manage onboarding process for temporary staff and work directly with staffing agencies on site specific needs
• Manage the site’s sales order email inbox and take ownership of purchase order requests
• Process customer purchase orders, determine raw material availability to satisfy the order, and purchase additional raw material from approved vendors if necessary 
• Control the approved budget when ordering raw material, office, and plant supplies 
• Review internal sale quotations for pricing and volume against purchase orders to ensure accuracy communicating effectively with the customer any discrepancies 

• Determine consumables and plant supplies according to production needs
• Generate memos, emails, and reports when appropriate (i.e., shipping/receiving, purchase orders, sales, month end data, etc.) 

• Create configurations and customizations of NetSuite to meet the business needs
• Create work orders in collaboration with the Assistant Plant manager driving production schedules to meet on time deliveries 
• Develop and carry out an efficient process for both paper and electronic records in compliance with company and state regulations 
• Maintain excellent data entry within the NetSuite system 
• Understand billing, payments, A/R, general ledger, revenue recognition, planning, audit, and reporting
• Schedule appointments and facilitate internal staff meetings onsite 
• Assist the plant managers in generating and updating financial records as requested
• Assist with inventory management process by conducting cycle counts weekly (and/or as needed)
• Supports and complies with all company policies and safety requirements
• Performs other related duties as assigned

What you need to succeed: 

• Associate degree or equivalent preferred
• 3-5 years of office administration experience with accounting responsibilities 
• SAP experience preferred 
• Excellent organizational and time management skills
• Ability to prioritize tasks and multitask
• Proficient in Microsoft Office Suite and NetSuite
• Strong Excel skills including the ability to calculate quotes 
• Experience as an Office Administrator, Receptionist, or similar role 
• Exposure to packing warehouse environment preferred
• Bilingual in English and Spanish preferred 

Benefits we offer: 

• Health insurance (medical, dental, vision) 
• Paid sick and paid vacation time off 
• Company-paid life insurance 
• Additional life/accidental death and dismemberment insurance 
• Short and long-term disability 
• 401k with company match 

EPE USA is proud to be an Equal Employment Opportunity employer. We intend to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state, or local laws.

If you need assistance or accommodation due to a disability, you may contact us at 800.315.0336.