Under close supervision, provides designated clerical responsibilities. Performs tasks such as copying, scanning files/correspondences and collecting files. May sort and deliver inter-campus mail; run other errands for the department on campus; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Receives and directs incoming calls and visitors utilizing approved greetings as established by standard operating procedures. Responds to general inquiries regarding office operations.
• Assists in maintaining records and filing systems. Codes, combines, copies, sorts and files documents according to defined procedures. Processes a high volume of similar routine transactions with clearly defined procedures.
• Assembles and compiles basic data according to specific instructions. Utilizes manual and automated methods to enter and retrieve data.
• Prepares and assists in preparing bulk mailings. Updates mailing lists.
• Delivers, posts, and retrieves documents and materials on campus.
• Operates office equipment such as single and multi-line telephones, personal computers, facsimile machines, and photocopiers.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Accurate typing and data entry skills
• Knowledge of general customer service practices
• Ability to deal effectively and diplomatically with team members and public
• Ability to work independently as well as in a team environment