Tricon Residential Inc. (NYSE: TCN, TSX: TCN) is anownerand operatorofa growing portfolioof morethan 38,000 single-family rental homes in the U.S.Sun Beltand multi-familyapartmentsin Canada.Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy.We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams.Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential. For more information, visitTricon Residential.

Job Description

• Confer with the customers via emails andover the phone
• Answer all questions and give additional information about the property they are interested in
• Keep records of customer interactions and detail of inquiries
• Update customer accounts as needed
• Follow up with the customer

Qualifications:

• Possess great interpersonal and communication skills
• Be practiced with handling all personality types
• Demonstrate professionalism
• Be flexible and cooperative
• Work well under close supervision
• Strong attention to detail
• Be able to determine an accurate assessment of situations
• Be a problem solver

Minimum Requirements:

• High school diploma or GED equivalency
• 1-year previous customer service experience
• Proficient in Microsoft Excel and other Microsoft Office applications
• Ability to consistently and timely produce quality, accurate work
• Ability to adapt to, and work through, challenges i.e., problem solving skills; a determination to succeed even when faced with something new
• Ability to work in a fast-paced environment and multi-task

At Tricon Residential, we know that the best ideas happen when people bring their uniqueness to work with them. Inclusion is an integral part of how we leverage that uniqueness into our Company. Supporting Diversity, Inclusion and Belonging is not only the right thing to do; it is the right thing to do for our business.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.