Sterling is an IT integrator that provides information technology, systems engineering and professional services to customers in the defense, intelligence, homeland security, federal civil and commercial sectors. As one of the nation's leading Value-Added Resellers (VAR) and fastest growing Systems Integrators, we have the partnerships, access to technology, training, and certifications to plan, integrate and manage large-scale, mission-critical IT programs. Customer Location: Norfolk, San Diego, Pearl Harbor
Place of Performance: Need the azure administrator cert but will be very hardware focused. One of those needs to be San Diego and the other needs to be Norfolk.
Duration: 26 Weeks
Start Date: 04/2024
Delivery Method: Onsite
Certification Requirements:
Clearance Requirements: Secret Skillset:
Description: Networking - Dell Data Center resident with secret clearance. Dell networking/OS10 proficiency Operate, maintain, troubleshoot, problem management, documentation and ticket resolution. Will work with customer for administrative upkeep needs as it relates to their HCI network environment. This includes maintenance to switches, upgrade and maintain current firmware levels. Highly skilled candidates with experience with Azure HCI solutions. Azure Administration certification preferred. This role will focus on the hardware stack but mostly on network administration of the stacks.
Initial contract will be for 26 weeks with expected renewal to complete one year and beyond. Administration:
• Monitors, reviews, and manages Dell infrastructure.
• Manages user requests.
• Manages and reviews log files.
• Generates regular operational reports. Problem Management:
• Isolates and troubleshoots incidents.
• Performs service incident coordination.
• Opens service requests on behalf of the Customer.
• Participates in root cause analysis review. Change Management:
• Performs software/firmware management assistance and collaboration.
• Implements change management requests.
• Assists with solution documentation of policies and procedures in conjunction with the compliance manager(s) and with key stakeholders.
• Manages migration activities (monitor reports). Continual Service Improvement:
• Recommends procedure changes that result in operational optimization.
• Shares best practices from other engagements.
• Provides performance tuning recommendations. Post Implementation Planning and Knowledge Sharing:
• Performs transition planning with deployment team.
• Performs incremental host and network configuration beyond deployment scope.
• Conducts knowledge transfer for new technology features, management and admin activities, and Standard Operating Procedures.
• Provides recommendations on product enhancements and upgrades.
• Sets up initial reports on supported products.
• Implements Dell System Management Tools.
• Performs run-book updates (in conjunction with Customer Staff).
Change Evaluation and Recommendations:
• Reviews IT processes and policies (Incident, capacity, performance and change management, user, and back up policy) – as part of new solution or continuous improvement.
• Assists with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders.
• Conducts knowledge transfer to address the Customer’s skills and resource gaps as well as technology recommendations. Sterling is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state or applicable local law.