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Medical Customer Service Specialist (MCSS)
FLORIDA HEALTH CARE PLANS Daytona Beach, FL
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$37k-46k (estimate)
Full Time 2 Days Ago
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FLORIDA HEALTH CARE PLANS is Hiring a Medical Customer Service Specialist (MCSS) Near Daytona Beach, FL

Medical Customer Service Specialist (MCSS) Practice Management Full-time 1st shift Mon 8am-4:30pm, Tues 8am-12pm, Wed 7am-7pm,Thurs 7am-7pm, Friday 7am-7pm, Saturday 8am-12pm POSITION SUMMARY:
The Medical Customer Service Specialist performs a number of duties including greeting and checking in patients/visitors, scheduling appointments, answering incoming calls, taking messages, collecting co-pays, scanning medical documentation, identifying insurance coverage, working with patient referrals, end of day closing tasks, and tasking using Electronic Health Records (E.H.R.).

QUALIFICATIONS:

Education, skills and experience:

* High school diploma or equivalent
* Previous medical office experience preferred
* Ability to demonstrate excellent customer service
* Experience with computers and the ability to learn, navigate and function in various computer applications
* Strong, clear, English telephone and oral communication skills
* Ability to multi-task successfully and efficiently
* Ability to maintain confidentiality and to comply with HIPAA guidelines
* Minimum typing speed of 30 wpm required

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

06/16/2024

WEBSITE

fhcp.com

HEADQUARTERS

DAYTONA BEACH, FL

SIZE

500 - 1,000

FOUNDED

1974

TYPE

Private

CEO

WENDY A MYERS

REVENUE

$200M - $500M

INDUSTRY

Ambulatory Healthcare Services

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