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At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve.
If you are unsure whether you meet all of the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply.
Starting Annual Salary: $55,245/yr DOE
Schedule: Monday, Wednesday, Friday 8:00am- 5:00pm. Tuesday & Thursday: 10:00am-7:00pm
Job Summary : The Front Office Supervisor supervises the reception staff and assists the Primary Care Clinic Manager with front desk operations including customer service excellence, registration, revenue cycle, and workflow development. This position serves as a member of the management team, collaborates with other internal stakeholders to optimize front office activities in the standard work plan, and conducts trainings and quality audits to ensure standards are consistently upheld. Additionally, the Front Office Supervisor supports the site leadership team with site-level scheduling and supervision assistance and serves as the bridge for front to back office patient flow and communication.
Essential Duties and Responsibilities:
HIPAA Requirements:
The Front Office Supervisor has access to PHI in order to create and maintain an accurate and up to date medical record. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access include: all sections of the medical record, patient demographic information in the practice management system, and incoming records, reports, results, consultations, etc. The Front Office Supervisor is required to read the content of these records only to the extent needed to accomplish the assigned task (e.g. filing or disclosure).
Knowledge, Skills, and Abilities:
Education and Experience:
Behavioral Competencies:
Accountability
Customer-Focus
Teamwork
Initiative
Confidentiality
Ethical
Respect
Communication
Physical Requirements:
Working Environment/Physical Hazards
Immunization:
Staff member must meet immunizations requirements as stated in VGMHC’s immunization policy and state and federal guidelines.
Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC’s Mission.
VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.
Full Time
$52k-73k (estimate)
06/02/2024
06/15/2024
virginiagarcia.org
HILLSBORO, OR
200 - 500
1975
Private
GIL MUOZ
$5M - $10M
Ambulatory Healthcare Services
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
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Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.