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The Iowa Clinic is Hiring a Patient Services Specialist Near West Des Moines, IA
Patient Services Specialist
Looking for a career where you love what you do and who you do it with? You're in the right place.
Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.
By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you've got what it takes to join our TIC team? Keep reading...
A day in the life...
Wondering what a day in the life of a Patient Services Specialist at The Iowa Clinic might look like?
- Arrive at work in the morning - no night shifts here! And bonus - since we allow you to "dress for your day", you can wear jeans when your schedule allows!
- Provide exceptional patient service by answering patient phone calls, clinical inquiries and billing inquiries from the incoming multi-line telephone system in a call center setting.
- Be a master of multitasking and answer patient questions multi-line live chat system.
- Review, audit, and monitor all incoming appointments and payments made from the online system to ensure patients have an exceptional and easy healthcare experience.
- Work as a part of team that supports clinical staff and physicians in doing what they do best - providing excellent healthcare.
- Participate in a department potluck or team building activity over lunch.
- Visit The Iowa Clinic intranet to see what volunteer opportunities are available to you this month and read what is happening around the clinic.
- Be a positive, professional representative of The Iowa Clinic.
- Leave in the evening - hooray for working standard clinic hours!
Education
- High school diploma or equivalent
- A desire to find a meaningful, fulfilling career
- Exceptional customer service skills
- Effective communication skills
- A positive and team-oriented attitude
- Have experience using a multi-line telephone system experience (inbound and outbound) in a call center setting
- You love exceeding people's expectations
- You enjoy having fun where you work
- Finding meaningful connections is what you live for
What's in it for you
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic's success
- Generous PTO accruals and paid holidays
- Health, dental and vision insurance
- Quarterly volunteer opportunities through a variety of local nonprofits
- Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night... we could go on and on
- Monthly departmental celebrations, casual dress code and clinic-wide competitions
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Employee feedback surveys
- All employee meetings, team huddles and transparent communication
Job Summary
Full Time
$36k-45k (estimate)
05/21/2024
06/09/2024
iowaclinic.com
WEST DES MOINES, IA
500 - 1,000
1994
KELLY BROWN
$50M - $200M
Ancillary Healthcare
Related Companies
About The Iowa Clinic
The Iowa Clinic is the largest physician owned multi-specialty group in Central Iowa with more than 170 physicians and healthcare providers practicing in 40 specialties. The Iowa Clinic partners with local medical centers and hospitals to provide leading edge healthcare to the patients of Central Iowa. Our physicians and staff are committed to providing the highest quality of medical care while ensuring exceptional customer service. There is a choice when it comes to their healthcare which is why we strive to consistently meet the needs and surpass the expectations of our patients.
The following is the career advancement route for Patient Services Specialist positions, which can be used as a reference in future career path planning. As a Patient Services Specialist, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Specialist. You can explore the career advancement for a Patient Services Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Specialist job description and responsibilities
Work with a medical team to deliver highest quality patient care.
01/16/2022: New Suffolk, NY
Patient services specialists help organize and process paperwork to ensure patients receive the care they need.
02/10/2022: Davenport, IA
Provides phone, clerical, and data entry support including insurance verification.
02/10/2022: Madison, WI
Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas.
02/16/2022: Pensacola, FL
Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. Discusses financial arrangements with patients, as requested.
01/20/2022: Columbus, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Specialist jobs
Knowledge of patient registration procedures and documentation.
03/08/2022: Lima, OH
Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process
01/19/2022: Augusta, GA
Skilled in the use of personal computers and related software applications.
02/03/2022: Houston, TX
Skilled in preparing and maintaining patient records.
02/22/2022: Biloxi, MS
Able to analyze unpaid third-party claims and delinquent accounts to determine appropriate follow-up actions to ensure payment.
01/19/2022: Fargo, ND
Step 3: View the best colleges and universities for Patient Services Specialist.
