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Customer Service Representative (Las Vegas) Share this job
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Las Vegas ** Description and Requirements**
Additional Job Description
CSR?s are expected to respond to inbound calls relating to customer service. Calls will include the full range of customer inquiries. i.e balance inquiries, transaction reviews, fee and finance charge removal requests, balance transfers, reward & airline mile accumulation inquiries, payment questions and complaints. CSRs represent and protect the brand, ensuring each Customer connection is professional and accurate. They provide excellent customer service through active listening and aims to resolve issues on the first interaction by being proactive, patient, empathetic, and understanding
Required Language(s)English
Full Time
$36k-45k (estimate)
06/07/2024
06/25/2024
telusinternational.com
BEVERLY HILLS, CA
7,500 - 15,000
2005
STACY POLINSKI
$50M - $200M
Telecommunications
TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Internationals integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX so ...
lutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.
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The following is the career advancement route for Customer Service Representative (Las Vegas) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Las Vegas), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Las Vegas). You can explore the career advancement for a Customer Service Representative (Las Vegas) below and select your interested title to get hiring information.