Job Description:
Introduction:
At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don't back down from hard work- we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.
Extending beyond the home, the roads that connect us-to our families, to our work, and to how and where we want to spend time-are a critical part of our daily lives. GAF manufactures pavement coatings that provide a better, more sustainable solution to municipalities to maintain their roads. So whether it's on the roof or on the road, GAF has you covered on your journey.
Summary: We are searching for a Senior Field Engineer to lead the testing and development of service and training programs for a new automated spray distribution system. These programs are critical to helping us grow our operator base and commercial launch of the equipment. This is not a typical Engineering or Field Service role! It sits at the intersection of hardware, software, automation technology, and construction, acting as a liaison between engineering and the field-including customers, contractors, and sales. If you're as comfortable and happy with a wrench in your hands as a laptop-let's chat!
Essential Duties:
Equipment operation and maintenance

• Lead the investigation and troubleshooting a wide variety of hardware, software, operational, and system-level issues
• Conduct and lead root cause analyses across sophisticated issues affecting hardware, software, integration, and the vehicle system, and its interplay with the coating material and job site conditions
• Lead the definition and development of processes and training for equipment operators and technicians to tackle lower-level troubleshooting and repairs
• Identify and operationalize continuous improvement strategies into the design, operation, and maintenance of the equipment based on field findings
• Balance operational needs with engineering requirements to maintain impeccable safety record and high uptime
• Proactively drive process improvements and design to support safety, maintainability, and scalability
• Define and setup cross-functional tools for tracking, reporting, and diagnosing issues; identify opportunities to and implement their automation where possible

Operator and job site management

• Maintain a close working relationship with operators to seek ways to improve the equipment, job site efficiency, and safety
• Conduct ad-hoc and formal product training sessions, which can include technical information on the use of the distribution system hardware and software
• Be the eyes, ears, hands, and legs of our product team in the field; bring and champion potential development opportunities for new and/or existing features that improve our value proposition for operators, contractors, and end users
• Complete inspection of jobs (e.g., pavement condition assessments, complaints, material failures, etc.)
• Report regularly on projects within region
• Understand and comply with safety regulations and requirements

Under This Roof, We Require

• Vocational, technical, Associates, or Bachelor's in automotive technology degree or related field required
• 6 - 10 years related experience required
• Hands-on experience with mechanical, electrical, and software engineering components and an understanding of how they interact in a sophisticated electromechanical system
• Strong diagnostic troubleshooting experience with OEM systems: high-level experience working with spray distribution systems, CAN, sensor systems, and EV vehicles
• Experienced in interfaces between the vehicle platform, actuators, vehicle software, and communication network
• Capability to adapt, operate, and act calmly and decisively in an ambiguous environment
• Ability to articulate technical issues and solutions to all levels of the business within and beyond the engineering team
• Ability to engage with customers and vehicle operators confidently
• Ability to create and provide specialized training
• Attention and desire to champion process and get the details right
• Must be willing and able to travel on short notice to support service needs - could be up to 50% of the time
• Ability to operate self-driving vehicles on public roads, which is a safety-sensitive function that requires a valid drivers' license in good standing, a driving record that meets regulatory and internal standards for safety, and passing drug and alcohol testing
• Passionate about making more roads more drivable, safer, & more sustainable!

Under This Roof, We Also Value

• BS or MS degree in electrical, automotive, industrial, robotics, or similar engineering field, preferred
• Automotive and/or AV industry experience with sensors, compute, electrical, CAN, and base vehicle systems
• Programming skills for purposes of data and field diagnostics processing (e.g., scripting, GIS)
• Knowledgeable regarding optimization of fleet maintenance and OEM maintenance items
• Diagnostic experience with embedded modules, self-driving systems and sensor stacks
• Lean Six Sigma certification preferred
• Knowledge of asphalt pavement and maintenance treatments, including performance qualities and assessment methodologies

How We Protect What Matters Most

• We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
• Our Family-Building benefits support the many different journeys to fertility and parenthood.
• Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
• Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence.
• Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
• We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.
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Consideration will be given based on geography, candidate experience, and qualifications.
Annual Salary Range: 117,000-149,500
We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).