SUMMARY

Aids and counsels survivors of domestic violence by connecting them to resources and helping them attain their goals to improve social functioning. Assists to modify attitudes and patterns of behavior by increasing understanding of domestic violence.

Pay differential of $1,000/year for individuals who are bilingual (Spanish and English).

ESSENTIAL DUTIES AND RESPONSIBILITIES

Interviews clients to obtain information concerning their history or other pertinent information and assists in determining clients’ needs and goals.

Works three (3) regular day shifts from 8:30 a.m. to 4:30 p.m. and two (2) adjusted evening shifts a week from 11 a.m. to 7 p.m. to accommodate clients’ schedules.

Performs housekeeping chores including but not limited to cleaning, vacuuming, mopping, steaming, and disinfecting client rooms after they are vacated to prepare for the next client along with all areas of the shelter along with trash removal and laundry as needed.

Is on call to provide direction to subordinates for any concerns they have relating to client issues in emergency shelter. Is responsible for covering shifts when a subordinate is not able to work the scheduled shift.

Assists and provides education to clients on domestic violence related issues on an individual or group basis.

Helps clients to access agency's services such as transportation, court advocacy, and other community resources.

Discusses progress toward goals with clients such as safety, housing, transportation or employment.

Provides advocacy and appropriate referrals for clients to community resources and other organizations to supplement services received at Harbor House and assists clients in accessing these services, such as education, housing and employment.

Documents client interaction and advocacy services. Compiles and maintains documentation, records and prepares reports in a timely manner.

Provides court advocacy by screening calls to determine appropriateness for Emergency Order of Protection and assist in seeking Orders of Protection to victims of domestic violence.

Helps educate the community on issues of domestic violence and develop resources for programs as may be indicted. Participate in committees and attend trainings to keep informed on issues that assist the growth of the organization.

Answers phone and hotline as needed; provides crisis intervention, supports and assists; documents all client contact.

Remains informed of domestic violence issues; attends in-service trainings. Assists in volunteer and new employee trainings.

Provides counseling as need dictates.

Performs job responsibilities to maintain an atmosphere of cohesiveness.

Is open-minded and accepting of individuals with different beliefs and worldviews.

Performs other duties as requested.

Represents Harbor House in a professional manner.

Adheres to:

Personnel Policies and Procedures

Communication Guidelines

Mandated Reporter Contract

Confidentiality Contract

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree in social work or applicable field from four-year college or university. Or, four (4) years of experience in a case management setting.

CERTIFICATES, LICENSES, REGISTRATIONS

Current Driver's License

Current Vehicle Insurance

40-Hour Domestic Violence Training provided upon hire

Certified Domestic Violence Professional within 18 months of hire

Trainings requested by the Executive Director or supervisor

BENEFITS

100% of health, dental, vision insurance premiums for employee paid for by Harbor House

70% of health, dental, vision insurance premiums for family coverage paid for by Harbor House

Paid Time Off

SIMPLE IRA

SIMPLE IRA match up to 3%

Life insurance

Tuition Reimbursement Program

REQUIREMENTS:

Unless exempted by the Americans with Disabilities Act, all persons hired for this position are required to perform the following essential functions:

• Lift up to 50 lbs. on an as-needed basis;
• Perform the basic life operational functions of talking, hearing, vision on a frequent basis;
• Perform repetitive motions (i.e. computer keying and/or dialing phone) on a frequent basis;
• Stand, walk, reach with hands and arms, stoop, kneel, and crouch on an occasional basis; and
• Sit for long periods of time.

This position requires exposure to the following environmental factors:

• Normal office conditions;
• Exposure to variable noise levels;
• Environment may include possible exposure to communicable illnesses; and
• Traveling in an automobile in various weather conditions.

Job Type: Full-time

Pay: $44,290.00 - $55,620.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Work Location: In person