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About AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About You
As the 2nd shift Network Operations Center (NOC) Supervisor, you'll lead a skilled team handling incident and problem management across a wide range of WAN technologies and managed sites. You must possess a deep understanding of network monitoring and ticketing platforms. This role involves significant customer interaction and advocacy, requiring excellent leadership skills and the ability to prioritize customer needs effectively. You'll also oversee shift rotations and ensure flexibility in your team to meet the operational demands of our 24x7x365 environment. Please note that the working hours for this role are 1:30pm - 10:30pm ET.
What you'll do and how you'll have an impact
What we're looking for
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about ouruse and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice
Full Time
Software & Cloud Computing
$103k-132k (estimate)
04/25/2024
07/09/2024
appdirect.com
SAN FRANCISCO, CA
500 - 1,000
2009
Private
NICOLAS DESMARAIS
$50M - $200M
Software & Cloud Computing
AppDirect is a California-based subscription commerce platform for selling, distributing and managing cloud-based products and services.