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Guideline is seeking a Manager on the Customer Success team to oversee a group of Enterprise Relationship Managers. You will report to the Director of Client Relationship Management.
We are looking for an experienced, analytical, and motivational leader to partner with Customer Success leadership and enable our team's full potential. This is the perfect opportunity for someone who loves building and leading teams, reporting key client metrics, handling client escalations, and continuously identifying opportunities to improve our client experience.
More About Guideline
Everyone should have a simple, affordable way to save for retirement. At Guideline, our plans are low cost and highly automated. This makes it easy for companies to offer a valuable benefit—and easy for people to invest in their financial future with confidence.
The expected Salary Range for this position is $103,500 - $137,500 annually. Compensation is determined by numerous factors such as your qualifications, experience, and work location.
Additional benefits:
Guideline provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Employment open to residents of CA, CO, FL, MA, MD, ME, NC, NY, TX, and WA. Guideline is committed to protecting the privacy and security of the personal information of our applicants. Please refer to Guideline's Privacy Policy for information about our privacy and security practices.
#LI-Remote
Full Time
Business Services
$117k-160k (estimate)
05/28/2024
07/27/2024
guideline.com
SAN MATEO, CA
200 - 500
2015
JASON WILLIAMS
$10M - $50M
Business Services