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Hi there! We're PAR and our purpose is:
To deliver solutions that connect people to the restaurants, meals and moments they love.
We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we're calling all rebels, instigators, idealists and builders to join our constantly growing team!
PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. These solutions are used to serve tens of millions of guests every day in over 120 countries.
Our mission is to build the number one restaurant technology company in the world and we're off to great start.
We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!
Location:Remote, United States. 100% travel to customer sites.
Schedule: Schedule provided the week prior. Garunteed 40 hours per week. Overtime rate applied for hours worked over 40. Hours worked includes travel time. Could include weekend days. Typical schedule is 5-6 days on, 2 days off.
Position Description
PAR is looking for a Customer Experience Technician to join our growing team! Our Customer Experience Technicians are the face of our company to our customers, responsible for completing service requests at customer locations. The Customer Experience Technician is passionate about delivering exceptional customer service and knows that fixing the issues is only part of the great service experience. These team members go above and beyond every day to ensure their customers believe that PAR is the best decision they make as business owners and restaurant operators. Customer issues can include troubleshooting hardware, software, and network issues; replacing hardware devices; performing preventative maintenance for the site; and general product support.
What We're Looking For
Why We Need You
The hourly rate range for this position is $25-27/ hr USD (US) commensurate with work location, experience, skills, certifications, education, and prior accomplishments.
The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com.If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Full Time
IT Outsourcing & Consulting
$64k-78k (estimate)
05/23/2024
07/22/2024
parasp.com
New Hartford, NY
<25
IT Outsourcing & Consulting