Overview

Directly support Jhpiego’s philanthropic goals, mission, and plans by managing the day-to-day operations of our individual donor database, developing reports, managing research and processing systems, and assisting with prospect research and qualification.

Responsibilities

Database Management & Gift Processing

• Serves as the lead expert for Jhpiego’s Raiser’s Edge database
• Daily management of accurate and complete gifts and constituency records
• Administers reporting tools and pledge reminder schedule for all contributed gifts
• Recommends, develops, and manages campaign and appeal codes to systematically organize gifts and constituents in the database
• Properly maintains soft crediting standards and relationship records
• Creates and manages clear protocols for constituency records
• Supports development team commitment to data integrity, understanding and education, and adherence to data protocols and standards
• Monitors actions to support overall fundraising efforts
• Maintains and updates a systems and gift processing manual
• Evaluates the design, selection, and implementation of database changes by comparing them with business requirements
• Ensures confidentiality of constituents’ information
• Processes gifts in Raiser’s Edge including matching gifts, pledges and pledge payments, and event sponsorships
• Ensures that cash receipts, stock, bequests, and in-kind gifts are recorded and acknowledged in a timely manner and coded accurately

Reporting & Analysis

• Organizes queries and develops data reports on a regular basis and upon request
• Prepares acknowledgement reports for the Senior Development Coordinator
• Maintains a cumulative report of gifts and donors, shared on a weekly basis with the development team
• Generates donor activity reports
• Ensures appropriate and adequate queries for development functions, including, but not limited to newsletters, invitations, mailings, and eblasts
• Reviews presentations, manuscripts, graphs, and tables to ensure accuracy and quality
• Reconciles philanthropic revenue in collaboration with the Development team
• Produces donor lists for publications

Research

• Leverages research tools like Research Point, WealthEngine, and Donor Search to integrate large data sets into the database
• Sources new data to input into Raiser’s Edge from various research tools and public records
• Assists in developing meeting briefings and donor research profiles in collaboration with the Senior Development Coordinator and Director, Individual Philanthropy
• Researches new donors’ wealth indications and giving history to identify major gift potential

Systems Management

• Supports the daily integration and processing of gifts from Luminate Online into Raiser’s Edge
• Utilizes peer-to-peer fundraising software, Team Raiser, to create and maintain online fundraising platforms
• Tracks special event contributions where applicable
• Oversees the integration of new technologies and initiatives into data standards and structures
• Assesses system performance and making recommendations for hardware, software, and data storage improvements
• Supports data integration into events and peer-to-peer fundraising activities

Required Qualifications

• High School graduate with 3 -5 years’ experience in nonprofit development and database management
• In-depth understanding of modern database and information technologies, particularly Blackbaud products like Raiser’s Edge and Luminate Online
• Advanced Microsoft Excel capabilities and experience with other Microsoft Office programs (Word, Teams, Outlook)
• Experience in non-profit fundraising office supporting direct mail and direct response programs
• Experience leveraging donor research tools (like Research Point, WealthEngine, Donor Search) and recognizing donor potential
• Ability to analyze, interpret, and organize large amounts of data
• Ability to compile and organize findings and data retrieved before presenting it to management
• Excellent communication skills to translate complex problems using non-technical terms
• Experience developing reports and analysing data
• Exceptional attention to detail, logical reasoning, and organization
• Ability to multitask and prioritize requests from multiple colleagues and departments
• Excellent math, problem-solving, and analytical skills

Preferred Qualifications

• 5 years of relevant experience

The salary range for this role is expected to be: $40,164 - $53,553.

Total Rewards: 

The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

Learn more:https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

RECRUITMENT SCAMS & FRAUD WARNING

Jhpiego has become aware of scams involving false job offers. Please be advised:

• Recruiters will never ask for a fee during any stage of the recruitment process.
• All active jobs are advertised directly on our careers page.
• Official Jhpiego emails will always arrive from a @Jhpiego.org email address.

Please report any suspicious communications to Info@jhpiego.org

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