Position Summary
The Default Integration Manager of Default Servicing coordinates, organizes, and represents the Loss Mitigation, Foreclosure, Bankruptcy, Claims, Property Preservation, REO, and Asset Management areas with the objective of maximizing and ensuring compliance with regulations and service delivery to both internal and external customers. The Business Integration Manager of Default Servicing reports to the SVP of Default Servicing.
Primary Responsibilities

• Ensures completeness of department’s policies and procedures
• Serve as key point of contact for internal and external audits and QC examinations
• Research and respond to all internal and external audit and QC findings
• Partner with Leadership on applicable remediation action plans
• Track and report on findings, remediation action plans, and process improvements
• Coordinate interactions relating to department initiatives and ensure department follows through on commitments
• Participate in projects/initiatives with upstream and downstream departments to maximize accuracy and efficiency of servicing operations
• Report initiative progress and business trends to senior leadership
• Participate in strategic initiatives to support continued growth and service delivery excellence such as servicing technology implementations and process changes
• Develop management reporting to display service levels, audit performance, audit pipelines, and enhancement tracking
• Monitor compliance with all agencies, GSE, and investor guidelines
• Execute additional duties/projects, as assigned
• Develop relationships with key stakeholders and other lines of business to coordinate audit responses across business units
• Incumbent will be responsible for meeting RoundPoint’s commitment to compliance

Qualifications
Required:

• 3-5 years’ experience within the financial industry
• Highschool Diploma or Equivalent
• Strong financial controls background
• Thorough knowledge of regulations and guidelines pertaining to department subject matter
• Proven track record changing and improving processes and procedures
• Proficient using Microsoft Office suite
• Practical experience with BKFS/ICE technology
• Excellent verbal and written communication skills, with ability to effectively interface with external clients and internal business partners

Desired:

• Bachelor's degree
• Certification from the Mortgage Bankers Association or other related professional organizations is a plus
• Experience communicating with regulators, auditors, and financial examiners

About RoundPoint Mortgage Servicing LLC
RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 850,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
Location

• Fort mill, SC
• Coppell, TX
• St, Louis Park, MN

Employee Status

• Regular

Travel

• No

Telecommuter Position

• No