Temporary FS Worker II-Barista Spclst
Job no: 494499
Work type: Temporary
Location: Marquette, MI 49855
Categories: Food Service, Other
Position Title: Temporary FS Worker II-Barista Spclst
Department: Dining Services-Starbucks
Term of Assignment: Temporary
Term End Date, If Applicable:
FLSA Status: Non-Exempt = overtime eligible
Work Schedule: Variable shifts/days; including afternoon and weekend shifts; traditionally work hours are between the hours of 7:30 am and 9:00 pm
Salary: $17.00
Travel: No travel
Brief Statement of Duties
Brief Statement of Duties: Under routine supervision, perform a variety of duties necessary for daily maintenance, operation and supervision of employees in Starbucks and Retail Stores. Provide skills and perform duties necessary to lead and engage the staff in the preparation and resale of various beverages, food and retail items, ensuring operational success through excellent customer service and maintaining store standards. Perform a variety of similar retail and catering service duties in the summer as determined by operational needs of the Dining Services Department.
Minimum Qualifications
Required Education: High School Graduation or Equivalent
Discipline / Degree Area:
Required Specialized Training/Certifications:
Required Minimum Work Experience: Three years' retail and/or retail restaurant experience two of which must be working in a "Barista" concept retail store.
One year experience utilizing computerized cash registers and handling cash.
Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties: Customer and Personal Service-Knowledge of principles and processes for providing customer and for satisfactory performance of the position duties: personal services. This includes guest needs assessment, meeting quality store standards for services and evaluation of guest satisfaction.
Strong time management skills as demonstrated by experience.
Politeness, being courteous, tactful and helpful in dealing with the public and members of the University community.
Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Instructing-Teaching other how to do something.
Speaking-Talking to others to convey information effectively.
Service Orientation-Actively looking for ways to help people.
Social Perceptiveness-Being aware of others reactions and understanding why they react as they do. Ability to sign a confidentiality agreement.
Ability to assess customer orders, through the mobile ordering platform or store location, and expedite beverage/food to the guest at the hand off counter or mobile order pickup location.
Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.
Manual Dexterity-The ability to quickly move your hand, your hand together with your arm, or tow hands to grasp, manipulate, or assemble objects.
Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
The physical capability to perform all of the duties and responsibilities of the positions, with or without reasonable accommodations.
Additional Desirable Qualifications
Additional Desirable Qualifications: ServSafe Food Service Sanitation Certification.
Leadership ability demonstrated by experience.
Willingness to improve skill level.
Other
Special Instructions to Applicants:
Submit application, cover letter, resume and reference list
Contact Information:
Brenda Bickler, Employment Specialist, 906-227-2114
Equal Employment Opportunity: NMU is an equal opportunity, affirmative action employer of protected veterans and individuals with disabilities, and is strongly committed to increasing the diversity of its employees.
Advertised: May 31 2024 Eastern Daylight Time
Applications close: Jul 26 2024 Eastern Daylight Time