About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in Southeastern Massachusetts. You can find us in schools, homes, the community, and our Taunton and Brockton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving over 50 communities in Massachusetts and growing! CCBC provides outpatient and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and other conditions hindering personal fulfillment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

Description of Position

Community Counseling of Bristol County’s Mobile Crisis Intervention (MCI) is looking for full-time bachelor’s level clinicians to join us in providing emergent and urgent mental health care to persons suffering from behavioral health, and/or substance abuse crisis. As part of our multidisciplinary team of clinicians, psychiatric staff, and nurses, clinicians use a range of best clinical practices and treatment modalities to stabilize clients in the community to prevent hospitalization.

Job responsibilities

• Respond to emergency phone calls offering phone triage and area resources as appropriate. The call center supports the resiliency, wellness, and recovery of all Members to whom it provides services and integrates mental health, substance use disorder, and wellness and recovery principles and practices across the service delivery model.
• Verify client insurance coverage
• Assist with phone calls, evaluation requests and report back to the program director/supervisor on site or AOC
• Assist in linking and referring families to appropriate services along the continuum of care.
• Complete safety screens for community-based evaluation requests
• Execute bed searches for clients awaiting placement
• Escalate complicated cases to the appropriate supervisor to advocate for the needed resources/supports
• Assist with daily protocols such as the EPIA process
• Update tracking of pending and boarding cases as evaluation requests and dispositions unfold
• Assist the call center as needs arise or as requested by a supervisor
• Follow parameters set by MCEs
• Complete required program documentation, forms and mandated reports
• Maintain appropriate internal collaboration with co-workers
• Attend all necessary meetings, supervision and trainings deemed appropriate by management level staff
• Consider all ethical and legal parameters when providing above named services and seek consultation when parameters are unclear
• Perform other duties as assigned

Requirements

• Bachelor's degree in Psychology, Social Work, Counseling Psychology, or closely related discipline
• Possess a valid driver's license and reliable transportation
• Comfortable in a fast-paced work environment handling clients in crisis

Preferred Qualifications

• Experience with Electronic Health Records (EHR) systems

For more information about this position, or to send your resume:

Courtney Matto, LMFT (cmatto@comcounseling.org)

Community Counseling of Bristol County
1 Washington St. Taunton, MA 02780
Phone: 508-828-9116