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IT Laboratory Support Specialist
Successful candidates will support a laboratory on-site to meet the general laboratory IT needs and to provide LIMS software support to end users. Candidates must be able to commute and work in Jefferson, Arkansas Monday through Friday. Assignments may include remote support for other laboratories in the U.S. and infrequent travel for in-person support.
We are looking for a go-to personality confident in laboratory IT support with a laboratory, Med Tech, or BioMedical IT background, who will convey that confidence to scientific analysts. The role of the IT Laboratory Support Specialist is to provide first line IT support to analysts for lab instrumentation installation, maintenance, and retirement. We will train and prepare the successful candidate on the Laboratory Information Management System (LIMS) to provide support to end users of the current software. A successful candidate will also be able to work remotely with end users with varied skill levels and be sensitive to the urgency of their requests.
The Laboratory IT Support Specialist is responsible for resolving support requests to meet customer satisfaction and continuous service delivery demands. In a fast-paced, secure environment, IT Lab Support staff log service requests, troubleshoot issues, work with reimaging systems, back up of data, and work with instrumentation contractors. With appropriate training, they may configure the LIMS system for inventory management, equipment management, and analytical entries.
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
Full Time
Wholesale
$58k-72k (estimate)
05/30/2024
06/19/2024
senecahq.com
RESTON, VA
200 - 500
2010
JOSEPH WIRE
$10M - $50M
Wholesale
Seneca Resources is an Information Technology and Engineering professional services firm supporting clients in the public and private sectors. For over 15 years, Seneca Resources has successfully delivered services and solutions to organizations ranging from small businesses to Fortune 100 companies and numerous branches of the Federal Government. Areas of technical and functional expertise include: CIO and CTO Services / CISO Services / ERP Solutions / Managed Security Services / CRM Solutions / Data Analytics / Utility SMART Solutions / Cloud Implementation and Migration / Project Management ...
Office (PMO) and Project Management (PMP) / Microsoft Solutions Seneca Resources supports clients globally with industry expertise in the following verticals: Energy / Utilities / Banking / Automotive / Manufacturing / Healthcare / Defense / National Security / Retail / Digital Media / Oil & Gas / eCommerce
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