Under general supervision, performs moderately difficult and varied work that may require judgement as it relates to the Bookstore.A. Serves as the counter staff to assist students, staff, and visitors by responding to inquiries, problems and concerns, answers customer phone calls, greets customers, processes transactions including student payments vouchers, applying financial aid, scholarships, and sponsorships. 
 
B. Maintains central supplies inventory and distribute department deliveries. Prepare monthly central supply report. 
 
C. Assists with displays of merchandise and rotating the display items biweekly or monthly.
 
D. Maintains general merchandise inventory and reports data to the Coordinator.
 
E. Performs duties using data processing, data entry, and other computer systems and software. Prepares material including correspondence, records, lists, forms, and tables, which may require the exercise of independent judgement.
 
F. Acts as supervisor for student workers and as needed staff when the Coordinator is not available. Open and close the bookstore periodically. 
 
G. Assists the Coordinator with maintaining the Bookstore website. Includes uploading pictures and updating product information.
 
H. Process online textbook and general merchandise orders for students.
 
I. Participates in annual bookstore physical inventory. Prepares central supply report for the fiscal year.A. High school diploma or equivalent with ability to read, write, perform basic arithmetic and follow verbal and written instructions required.
B. One to three years of related work experience required. Customer service experience preferred.
C. Computer experience using Microsoft Office or comparable applications required. Able to use the telephone, voicemail, and email; able to manage files and perform basic functions with the current operating system; able to create, format, edit documents and spreadsheets. Certification as Microsoft Office Specialist in appropriate applications or demonstrated equivalent skills required.
D. Able to work some evening and weekends as needed.
E. Excellent oral and written communication skills required.
F. Demonstrated proficiency in English required.
G. Ability to communicate in other languages desirable.Hourly Rate of Pay begins at $16.68/hr.