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Description
The ASL Customer Support Representative works closely with other team members to provide outstanding customer service by answering questions, handling complaints, and troubleshooting different products and service problems. They listen to customers to understand the reason for their calls, address all questions or complaints, and provide an accurate and efficient response. The ASL Customer Support Representative interacts with and responds to inquiries in customer service, sales, or technical support via different means of communication, including but not limited to video conferencing, email, and/or instant messaging/chat.
This position is remote, but candidates must reside within driving distance of Austin, Texas.
Essential Functions
To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:
Requirements
Qualifications / Requirements
Applicants with disabilities needing reasonable accommodation during the interview/hiring process should email recruiting@csd.org.
Communication Service for the Deaf, Inc. is an Equal Opportunity, Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.
Full Time
$39k-50k (estimate)
05/22/2024
07/21/2024
csd.org
Austin, TX
500 - 1,000