New City Microcreamery is Hiring a Shift Lead Near Sudbury, MA
Description Join the Revolution at New City Microcreamery , where innovation meets flavor in our scratch kitchen ! Picture this: you, part of an industry-defining team culture , armed with cutting-edge tech like Toast , Restaurant365 , and Paycom . This is where your growth story begins , where greatness isn't a goal-it's the standard . Why us? Our ice cream is legendary , our vibe is family-friendly yet oh-so-trendy , and our atmosphere? Unbeatable . We're not just an Elite Restaurant Group ; we're creators of exceptional experiences . Our mission? Crafting an environment where guests feel at home and team members flourish. What's our secret ingredient ? It's our team. They transform dining into extraordinary moments - birthdays , first dates , proposals -you name it, we celebrate it ! And guess what? There's a secret speakeasy disguised as a cobbler shop at our New City Hudson location . Shhh! Are you ready to:
Join a local powerhouse , setting the culinary and hospitality bar sky-high ?
Bring vibrancy to guest experiences with your passion ?
Thrive on challenges and never settle for ordinary ?
Drive results with creativity and unending curiosity ?
Your playground:
Supervising Front of House operations
Opening and closing the shop
Handling transactions and deposits
Mentoring scoopers
Creating waffle cone masterpieces
Maintaining the shop's allure
Engaging guests and making them feel cherished
Protecting company assets and ensuring profit maximization
Upselling and adding value to the guest experience
Requirements:
Hands-on experience in a high-volume , fast-paced environment
Mentoring and training prowess
Communication wizardry for conflict resolution and team direction
Think you're up for the challenge?Apply now and gear up to serve the #besticecreamintheworld ! Oh, and here's the scoop on the setting:
A trendy food scene awaits
Family-friendly vibes all around
Your schedule:
10-hour shifts available
Day , evening , and mid shifts
Weekends and holidays
Flexibility from Monday to Friday
Weekend availability a plus
As for the perks:
Pay rate: $17-$18 plus tips (Tip game strong, adding $4-$10/hour extra to your pocket weekly)
Love dessert, great company, and unforgettable experiences? This is your moment-apply today!
Requirements
Must have reliable transportation
Ability to work a flexible schedule, including nights & weekends
Solid customer service skills
Responsible, dependable, honest
Professional appearance
Excellent verbal skills
Company Information Here at New City, we feel that above all else, it's the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.