Krypton Solutions provides full-service design, rapid prototyping, and low/medium volume turn-key contract manufacturing services. We are AS9100D, ISO9001:2015, ISO13485:2003 certified and ITAR registered. Krypton Solutions provides innovative solutions to major customers in the semiconductor, medical, defense, security, aerospace, energy, telecommunications, and industrial market. We are a mid- size and growing organization with approximately 250 employees worldwide. We are extremely quality orientated and work hard to maintain, grow, and improve a great work environment. We have won multiple awards recognizing our quality and customer service. We are proud of our diversity and strongly believe in developing our own talent while also seeking to acquire the best talent we can find.

Essential Functions

• Obtain customer’s names, addresses, billing information, product numbers, specifications of items to be purchased and enter this information on order forms.
• Prepare invoices, shipping documents, and contracts.
• Inform customers of order information, such as unit prices, shipping dates, and any anticipated delays.
• Verify customer and order information for correctness, checking it against
  previously obtained information, as necessary.
• Receive and respond to customer complaints.
• Direct specified departments or units to prepare and ship orders to
  designated locations.
• Check inventory records to determine availability of requested material.
• Review orders for completeness according to reporting procedures and
  forward incomplete orders for further processing

Required & Preferred Education/Experience/Skills

• 1 years’ experience in an office and/or customer service environment responding to customer inquiries preferred.
• Experience in a manufacturing environment and/or PCB assembly preferred.

Position Type & Expected Hours of Work

• Full Time – Onsite

Travel

• Occasional travel may be required for this position.

Summary

Our benefits include medical, dental, vision, long term disability, and 401k employer match. We also have a competitive PTO package.

Please check out our company website for more info on Krypton Solutions. https://www.krypton-solutions.com.