• Proctors Pearson VUE, Certiport, GED, CLEP, Career Readiness and Automotive Services Exam (ASE)
• Administers academic tests and placement tests for High Tech Testing candidates
• Provides administrative support by creating professional and courteous correspondences between test vendors, examinees, faculty, staff and students
• Generates daily reports; research student records; enter research data in Excel; complete daily task reports
• Provides excellent customer service and provides requested information or refers to the appropriate department
• Ensures all computers have updated software for each test
• Perform other duties as assigned

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Customer service experience in a high-volume environment.
• Excellent organization and attention to detail.
• Excellent oral and written communication skills.
• Experience working with a diverse student population.
• Excellent computer skills; intermediate experience in Microsoft Office 365.
• Must be able to work with minimal supervision and as a member of a team.
• Ability to learn applications quickly.
• Complete certifications within 30 days of hire date.
• Commitment to working with diverse colleagues, students, and community members.
• Demonstrable commitment to promoting and enhancing equity, inclusion, and diversity.
• Experience with or willingness to learn artificial intelligence tools.

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.