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21c Museum Hotels is Hiring a Night Auditor Near St Louis, MO
If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is $18 per hour.
Reports To: Night Manager/Front Office Manager
General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud.
Job Responsibilities
Reports To: Night Manager/Front Office Manager
General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud.
Job Responsibilities
- Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
- Audit, balance, post, and report on the front desk to include but not limited to room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
- Audit, balance, prepare, verify, and report on room information to give room management a picture of their performance.
- Prepare and input statistics and income journal sheets to prepare daily reports.
- Balance and close all bank ticket codes.
- Run the night audit final after ensuring all revenues balance nightly.
- Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs.
- Compile guest email addresses for comment cards and our market research company.
- Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees.
- Basic supervision of 3rd shift staff, including contracted security.
- Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director.
- Accounting background preferred but not required.
- Ability to operate a personal computer, cash register, and calculator.
- Ability to compile facts and figures.
- Telephone and guest relations etiquette and skills.
- Moderate hearing is required to communicate with guests.
- Excellent vision is required for viewing computer screens.
- Excellent speech communication skills required to communicate with guests over the telephone.
- Excellent comprehension and literacy required for reading daily reports, numbers, etc.
- Ability to lift files/papers to 5 lbs. 50% of time. May lift luggage up to 50 lbs.
- No bending/kneeling required.
- Mobility - ability to move between front desk, PBX and accounting and various other areas in the hotel, 15-20% of time.
- No continuous standing, climbing or driving required.
- Personal computer, telephone, cash register, calculator - approximately 90-95% of time.
- Work inside 90% of 8 hours.
- Must pass a background check.
- High school education or equivalent experience.
Job Summary
JOB TYPE
Full Time
SALARY
$55k-77k (estimate)
POST DATE
05/21/2024
EXPIRATION DATE
06/09/2024
WEBSITE
21cmuseumhotels.com
HEADQUARTERS
Louisville, KY
SIZE
200 - 500
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The following is the career advancement route for Night Auditor positions, which can be used as a reference in future career path planning. As a Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor. You can explore the career advancement for a Night Auditor below and select your interested title to get hiring information.
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