Job Overview:
Calvert Internal Medicine Group is seeking a dedicated Care Management Supervisor to join our healthcare team. This position is an integral member of the population health team.

Essential Functions:
- Conducts comprehensive assessments of patients, including their medical history, medication, treatment plans, and psychosocial needs.

- Collaborates closely with healthcare providers, patients, and families to develop and implement individualized care plans.

- Monitors and evaluates patients’ progress, adjusting care plans as needed.

- Serves as the main point of contact between the patient and healthcare providers, ensuring seamless communication and care coordination.

- Instructs and educates patients on healthcare provider instructions.

- Links patients to social service programs and entitlements.

- Maintains up-to-date records and care notes.

Supervisory Responsibilities:

- Develops, implements, and manages the care management activities aimed at improving population health outcomes and maximizing value-based care initiatives.

- Champions innovation in clinical practice.

- Develops pilot projects of evidence-based ideas.

- Creates management systems that promote standardization of workflows.

- Utilizes data to identify population health program needs.

- Initiates program interventions targeting new patient populations.

- Oversees and manages programs and projects.

- Supervises, directs, and coordinates care management activities.

- Develops and leads care management team.

Knowledge, Skills, & Abilities:
The care manager supervisor possess -

- A passion and commitment to excellence.

- Effective interpersonal, verbal, and written communication and presentation skills.

- A knowledge and proficiency in the use of metrics and measures in managing programs and services.

- Strong organizational skills to manage multiple projects, issues, staff and priorities.

- Knowledge of managed care principles, concepts, and standards of practice for care managers.

- An ability to mentor and coach associates to accomplish goals, provide objective evaluation of associates’ performance, and implement strategies to improve individual and team-based performance.

Additionally, the care manager supervisor will -

- Offers strategic leadership and guidance.

- Develops, implements, and assuring the completion of short and long-term goals and objectives.

- Analyzes, evaluates, and recommends operational efficiencies, process design and organization structure.

- Utilizes data to target opportunities for improvement.

- Designs workflows to meet program goals and metrics.

Qualifications

- BSN or MSN required.

- State of Maryland RN license required.

- Certified Care Manager (CMM) required.

- 7 – 10 years progressive care management experience.

- 5 years of management experience to include considerable experience in care management, population health, leadership, coaching, and mentoring.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work setting:

• Clinic
• In-person
• Medical office
• Multiple locations

Application Question(s):

• What are your salary expectations?

Experience:

• care management: 5 years (Required)

License/Certification:

• Certified Care Manager certification (Required)
• RN (Required)

Ability to Commute:

• Prince Frederick, MD 20678 (Preferred)

Work Location: In person