Clinical Administrative Support Specialist

Responsible for retrieving existing records by gathering appropriate record folders and contents. This includes assigning and recording new record numbers, verifying existing record numbers, inputting and recording locations into the computer system, and delivering records as needed. Additionally, assists with administrative tasks such as managing correspondence, answering phone calls, scheduling appointments, and maintaining inventory levels of medical and office supplies.

Responsibilities

• Maintain patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Facilitate the retrieval and release of patient information in response to subpoenas and records requests from other medical practices and facilities.
• Scans patient information into EHR/EMR database.
• Stay informed about changes in healthcare regulations and policies to ensure compliance and provide accurate information to patients and staff.
• Oversee the ordering and stocking of medical and office supplies to maintain adequate inventory levels.
• Coordinate patient referrals to specialists and other healthcare providers as needed.
• Manage administrative tasks such as answering phone calls, scheduling appointments, and greeting patients.
• Handle incoming correspondence, including emails, faxes, and mail, and distribute them to the appropriate parties.
• Gather patient information by collecting demographic data from various sources and coordinating with registration areas and physicians' offices, including retrieving information from automated printers.
• Maintain the master patient index, completing assigned portions of the daily audit trail, and correcting and communicating problems according to established procedures.
• Keep healthcare providers informed by communicating the availability or unavailability of the record.
• Maintain patient confidence by keeping patient record information confidential and serve and protect the clinic by adhering to professional standards, clinic policies and procedures, federal, state, and local requirements, and JCAHO standards.
• Provide general administrative support to clinical staff, including filing, faxing, and copying documents.
• Order and maintain office supplies and equipment inventory.
• Assist with special projects and initiatives as assigned.

Benefits

• Medical Insurance Plans
• Vision Insurance Plan
• Dental Insurance Plan
• 401K Contribution
• Life Insurance
• Sick, Vacation, and Holiday Pay
• Certification Opportunities

Preferred Skills:

• Excellent communication and interpersonal skills.

• Strong organization with attention to detail.
• Analytical problem-solving skills.
• Demonstrated ability to meet deadlines.
• Ability to work independently and as a team member.
• Demonstrated computer literacy.

Education and Experience:

• High school diploma or equivalent.
• Knowledge of administrative and clerical procedures.
• Knowledge of computers and relevant software application

Who We Are

California Retina Consultants (CRC) is part ofRetina Consultants of America (RCA), the largest network of leading retina specialists with the mission of saving sight and improving patient lives through innovation and the highest quality care. Through RCA's physician-centered practice management model, physicians continue to drive clinical and practice culture while benefiting from the available business expertise, resources and shared best practices.

Equal Opportunity Employer

California Retina Consultants is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.

All offers are contingent upon satisfactory background check and pre-employment drug screen.