Position: Federal Account Manager

Location: Remote

Job Type: Full Time

Job Description

We’re looking for a highly skilled Federal Account Manager to help us better communicate with our clients and prospects. Our ideal candidate will have experience managing the relationship and with current and future federal and state agencies. The specific job duties may vary depending on the type of federal/state clients involved, but some general responsibilities may include:

Federal Account Manager Responsibilities:

• Developing and maintaining relationships: Building and maintaining strong relationships with federal clients is key to the job. This involves regularly interacting with clients, understanding their needs, and working to meet those needs.
• Identifying opportunities: The Federal Account Manager must understand the company's products or services and how they can benefit federal clients. They should be able to identify new opportunities for the company to offer value to federal clients.
• Developing account plans: Federal Account Manager will create account plans that outline the strategies for growing and retaining business with federal clients. This may include developing and executing sales plans, managing budgets, and identifying key performance indicators.
• Providing excellent customer service: The Federal Account Manager must ensure that clients receive exceptional customer service. This includes responding to inquiries promptly, addressing concerns, and managing expectations.
• Coordinating with internal teams: The Federal Account Manager must work closely with internal teams, such as sales, marketing, and product/practice development, to ensure that the company is delivering the best possible solutions to its federal clients.
• Negotiating contracts: The Federal Account Manager will negotiate contracts with federal clients, including pricing and terms of service. This will include both Fixed bid and Staff Augmentation contracts
• Staying up-to-date on industry trends: The Federal Account Manager should stay up-to-date on industry trends and changes in government regulations that could impact the company's relationship with federal clients.
• Managing administrative tasks: The Federal Account Manager will be responsible for managing administrative tasks such as tracking client activity, maintaining client records, and reporting on key metrics.