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Why Russell Cellular
Do you enjoy developing others? Do you thrive in a fast-paced sales environment? Are you motivated by leading a team to achieve sales targets?
As a Call Center Sales Manager, you will hire and train a team of sales representatives, monitor their progress, and coach them to success.
You will be a part of a winning culture and fun atmosphere that supports creativity and growth.
What will you do in your role?
The Call Center Sales Manager will be responsible for the day-to-day operations of a large outbound tele sales team. The Sales Manager will be involved in planning, strategy and execution to drive profitable results for the business in partnership with senior leadership.
The Sales manager will be required to drive a a winning, employee focused culture and address any customer queries and complaints as needed.
The Sales Manager will be responsible for setting and driving results against daily, weekly, and monthly sales targets. You should have excellent communication skills, business acumen and the ability to maintain long-term customer relationships.
To be able to perform in this role, you should demonstrate strong organizational, networking and negotiation skills. Furthermore, you should possess good leadership and decision-making skills.
Your ability to perform under pressure and manage stressful situations will be a plus.
Responsibilities Include :
Qualifications
Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018.
With over 750 locations, across 43 states, and 2,600 team members, our mission is to provide the best wireless experience to every customer, every time.
As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement.
Come and join us and be a part of the Russell Cellular success!
Equal Opportunity Employer Statement
Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Last updated : 2024-05-25
Full Time
Telecommunications
$89k-122k (estimate)
05/26/2024
08/24/2024
PAOLA, KS
500 - 1,000
2019
$200M - $500M
Telecommunications
The following is the career advancement route for Call center manager positions, which can be used as a reference in future career path planning. As a Call center manager, it can be promoted into senior positions as a Contact Center Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center manager. You can explore the career advancement for a Call center manager below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Manager job description and responsibilities
Due to their managerial position, Call Center Managers complete many tasks contributing to their supervisory role.
04/18/2022: Santa Ana, CA
Call center managers will be directly responsible for hiring, training and motivating call center representatives.
03/06/2022: Dayton, OH
Motivating and guiding team members on navigating difficult customer calls.
03/22/2022: Huntington, NY
Call center managers hire, train, prepare, and motivate their staff members to provide excellent service to customers.
03/17/2022: Cleveland, OH
They develop objectives for a call center’s day-to-day operations and analyze call center statistics (like sales rates and customer service metrics) to ensure that these objectives are met.
04/12/2022: Nashville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Manager jobs
Some call center managers can also work toward sales and team leadership certifications.
02/25/2022: Buffalo, NY
Educational requirements to become a call center manager vary by employer.
02/23/2022: Alamogordo, NM
Any call center manager will receive on-the-job training.
03/11/2022: Longview, TX
Be a social leader to foster optimism and promote culture change.
04/17/2022: Albany, NY
Focus on agent engagement and retention.
02/06/2022: Albany, GA
Step 3: View the best colleges and universities for Call Center Manager.