DXC Technology is Hiring a Remote Analyst II Technical Helpdesk Representative - Remote
TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.
The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution.
The successful candidate will be able to work first and second shift as well as occasional Saturday hours.
Essential Job FunctionsTCSC personnel must possess the following essential skills:
- Professional work history or training with a focus on IT or automotive systems
- Customer contact experience
- Self-motivated with a proactive approach to meeting and exceeding customer expectations
- Computer hardware and software experience
- Knowledge of LAN/WAN IT infrastructure
- Ability to diagnose and repair PC hardware/ networking components
- Substantial problem solving abilities
- Ability to work and thrive in a team environment
- Maintain a professional image at all times
- Exceptional communications and organizational Skills
- Dedication to excellent attendance
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 1 years of relevant work experience
- Proven experience in business process transactions
- Proficiencies in business process management and optimization
- A continuous learner that stays abreast with industry knowledge and technology
- Advanced degree in a relevant field a plus
- Relevant certifications or significant relevant work experience a plus
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link
Disability AccommodationsIf you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Job Summary
Full Time
IT Outsourcing & Consulting
$63k-78k (estimate)
04/28/2024
06/23/2024
dxc.technology
TYSONS, VA
>50,000
1959
MICHAEL J SALVINO
$10B - $50B
IT Outsourcing & Consulting
Related Companies
About DXC Technology
FDS es una compaa perteneciente a DXC Technology, empresa global de servicios de IT. Trabajamos con DXC Technology en la misin de conducir a nuestros clientes en su recorrido hacia la transformacin digital. FDS tiene presencia en Europa con ms de 2800 profesionales. En Espaa, nuestra plantilla est formada por ms de 1300 empleados, distribuidos en nuestras sedes de Madrid, Barcelona, Girona, Sevilla, Santiago de Compostela, Len, Valencia y Zaragoza, desde donde prestamos servicio a proyectos gestionados por DXC dentro de sus principales lneas de negocio. Nuestro portfolio de servicios incluye: ...
- Applications - Modern Workplace - Cloud and Security - Analytics & Engineering - IT Outsourcing https://youtu.be/wX_x8kw_e2M
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