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Quality Assurance Coordinator - Temporary

ipsy

Charlotte, NC | Temporary

$66k-84k (estimate)

2 Days Ago

Quality Assurance Coordinator - Temporary

ipsy Charlotte, NC

$66k-84k (estimate)

Temporary | Retail 2 Days Ago

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ipsy is Hiring a Quality Assurance Coordinator - Temporary Near Charlotte, NC

About the Role:

IPSY is looking for an extraordinary individual to help us handle quality control processes. As a Quality Coordinator, the perfect candidate will be responsible for supporting daily operations, reviewing, synthesizing, and acting upon inspection reports, and providing feedback to vendors, brand partners, and inbound logistics to ensure timely resolution of outstanding issues. With millions of product units arriving each month, you will play a key role in our quality process and on-time, correct delivery to our members. Does this sound like you? If so, we want to hear from you!

Please note: This is a temporary onsite position (5 days / week) that reports to the Quality Assurance Manager and is based in our distribution center in Harrisburg, North Carolina (a suburb of Charlotte). This role will end at the end of 2024.

What You’ll Be Doing:

Extract data from systems to collate and update various reports, including those for QC inspection results and receipts status.
Review and approve kit layouts to prevent damage in transit, while ensuring Ipsters are delighted.
Prepare corrective action reports for Brand Partner Managers and Merchandising to share with vendors (providing information and pictures as needed).
Conduct various inventory hygiene audits on receipts and ad hoc requests.
Conduct in-process audits for all fulfillment activities, e.g. e-commerce, fast fetch, kitting, and PANDA.
Own all inspection oversight for inbound and onsite quality control activities at the NC facility, and support other team members in their absence as needed.

What We’re Looking For:

At least 2 years of experience in manufacturing, logistics, and/or inventory control in an e-commerce or retail environment, and/or quality control (can be a combination of education and experience).
Intermediate Excel skills are critical for success, along with ERP (Netsuite) and WMS (Softeon, SAP) systems
Uses inspection data to request additional inspections, determine next steps, communicate to stakeholders, and disposition products. Partners with Warehouse teams to deliver results with little direct control of timing.
Passionate about quality control, with a fervent commitment to excellence.
Knowledgeable / experienced in inventory management.
Demonstrates strong problem solving and critical thinking skills, with a high level of attention to detail and organization.
Strong team player with the ability to collaborate on projects with internal and external teams to complete projects and achieve desired results, along with ability to work independently, in a fast-paced environment (team-work mentality and strong cross-functional collaboration).
Demonstrate strong oral and written communication.
Strives to go all out for impact. Seeks to innovate as much as possible while using good judgment. Takes ownership and is accountable for respecting others and communicating honestly while having fun.

Bonus if You Have:

Beauty / cosmetics or subscription experience
An interest in and knowledge of beauty, style, and makeup

What We Offer:

Competitive hourly rate
Medical, dental & vision insurance (eligible after 3 months of employment)
401(k) plan with company match
Paid sick time off

ABOUT US

IPSY is the largest beauty membership in the world, home to sample-size beauty subscription Glam Bag, full-size beauty subscription BoxyCharm, celeb-curated collection Icon Box, and personal care brand Refreshments. When you join IPSY, you get insane insider prices on buzzworthy beauty that’s personalized for you so you can play, explore, and express your unique beauty every day.

Through product innovation, machine learning technology, and a community-first mindset, IPSY democratizes beauty by delivering not only personalized experiences, but the feeling of authentic self-expression that comes with the discovery of beauty products tailored to your unique preferences.

Our proprietary technology platform is the ultimate in beauty innovation, leveraging millions of member data points that has led to the creation of some of the world’s most-loved beauty subscriptions. To date, we have amassed over 200 million product reviews and built an avid beauty community who is at the heart of all we do.

Our world-class team—from merchandising to machine learning, editorial to engineering, and everything in between—works behind the scenes to make personalized beauty discovery possible.

Ready to join the beauty revolution and inspire everyone to express their unique beauty? Visit our careers site to learn more about the values, culture, benefits, and more across all our brands. https://www.ipsycorporate.com/careers

Salary Range: $29/hour-$32/hour

Pay is based on several non discriminatory factors including but not limited to experience, education, skills and office location. In addition to your salary, IPSY also offers a bonus, equity grants and competitive benefits package. Final compensation will be determined based on experience and skills and may vary from the range listed above.

EEO Statement: We are an equal opportunity employer who celebrates diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.

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