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We're growing at an incredible pace and are looking for an experienced Senior Support Engineer to join the team in New York. The ideal candidate has a passion for Customer Support as well as meticulous attention to detail. As a Senior Support Engineer on the Engineering Production Support Team, you will be responsible for identifying and resolving complex issues that are impacting customers across the full VTS portfolio.
Your technical skills in combination with your passion for puzzle-solving will make you successful in resolving these complex issues in a timely fashion. You will learn and become knowledgeable on the platforms that VTS integrates with for access control, work order management, payments, and smart home technologies.
As a senior member of the team you will also provide guidance and mentorship to others on the team as needed.
Occasional travel will be required to provide engineering support for critical and/or highly complex issues at customer sites.
About VTS:
VTS is the commercial real estate industrys only technology company that unifies owners, operators, brokers, and tenants in a single platform to capitalize on opportunities revealed in every square foot of their properties. In 2013, VTS revolutionized the commercial real estate industrys leasing operations with what is now VTS Lease. Today, the VTS Platform is the largest first-party data source in the industry, transforming how strategic decisions are made and executed by CRE professionals across the globe.
With the VTS Platform, consisting ofVTS Lease, VTS Market, VTS Activate, and VTS Data, every business stakeholder in commercial real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 12 billion square feet of office, retail, and industrial space is managed through our platform worldwide. VTS user base includes over 45,000 CRE professionals and industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. To learn more about VTS, and to see our open roles, visit www.vts.com.
VTS maintains offices in New York City, London, Toronto, Chicago, and San Francisco.
To learn more about VTS and to see our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS), Twitter (@WeAreVTS), or LinkedIn.
Pay TransparencyPrivacy Policy
Full Time
$117k-150k (estimate)
06/02/2024
06/15/2024
vts.com
NEW YORK, NY
100 - 200
2012
NICHOLAS ROMITO
$10M - $50M
IT Outsourcing & Consulting
VTS is commercial real estates leading leasing and asset management platform, bringing together landlords, brokers, and tenants to make deals happen. VTS software enables office, retail, and industrial landlords and brokers to transform their leasing process and convert leads to leases 41% more efficiently. MarketView, the industrys first market benchmarking product gives landlords real-time information to inform deal negotiations and leasing strategies. Completing the VTS platform offering is VTS Market & Marketplace, the industrys first, integrated online marketing platform and marketplace, ...
powered by the 11B square feet of space managed on VTS software. VTS Market & Marketplace is designed to drive tenant demand for landlords, and remove friction from the leasing process for tenants and tenant rep brokers. Subscribe to our blog: https://blog.vts.com/ Request your free demo: https://www.vts.com/demo-request?utm_source=Organic%20Social&utm_medium=LinkedIn&utm_campaign=OS_NA_LI_DemoRequest
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The following is the career advancement route for Senior Support Engineer positions, which can be used as a reference in future career path planning. As a Senior Support Engineer, it can be promoted into senior positions as a Software Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Support Engineer. You can explore the career advancement for a Senior Support Engineer below and select your interested title to get hiring information.