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SUMMARY: While delivering innovative solutions, exceptional service and trusted results, the Senior Case Manager provides training, guidance and support to Case Management/Career Agent personnel assigned a caseload of TANF customers. The Senior Case Manager may also manage a caseload and is responsible for ensuring that case management personnel effectively engage eligible customers to assist them with career coaching, life skills, educational and vocational training, barrier removal, job readiness and ultimately obtain sustainable employment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
CORE COMPETENCIES:
EDUCATION and/or EXPERIENCE:
OTHER SKILLS AND ABILITIES: Personal computer literacy required, including effective use of the Internet, e-mail, video conferencing (Zoom, Teams) and Microsoft Office (Word, Excel, PowerPoint and Outlook). Ability to learn and efficiently utilize various case management and program management software.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, sit, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
WORK ENVIRONMENT: The noise level in the work environment is usually moderate.
For benefits information please visit the KRA website: https://www.kra.com/kra-employee-benefits/
Full Time
$99k-119k (estimate)
05/27/2024
06/15/2024
kra-llc.com
HOPE, NJ
3,000 - 7,500
1942
GARY KONECNIK
$5B - $10B
Wholesale
The following is the career advancement route for Lead Case Manager positions, which can be used as a reference in future career path planning. As a Lead Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Case Manager. You can explore the career advancement for a Lead Case Manager below and select your interested title to get hiring information.