Location : 1327 S Baxter Ave, Tyler
Job Type: Full-Time Regular
Job Number: 00565
Department: Academic Advising
Opening Date: 05/24/2024
Number of Months: 12
Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).
Description

The Academic Advisor is a full-time, 12-month position. The Academic Advisor is responsible to the Associate Director, Academic Advising and Military/Veterans Services.
Essential Functions and Duties

Primary Responsibilities

• Provide accurate, relational, and professional academic advisement to prospective and current students in accordance with assigned academic pathway and/or grouping.
• Adjust between prescriptive advising and holistic advising as determined by academic advising leadership based on events, time of year, assigned student grouping, etc.
• Assist students in assessing academic skills and interpreting student placement testing.
• Schedule a personal connection with each student at the beginning of his or her program, encourage students to devise a plan for their educational goals so they can self-register prevent their success, but also about strategies that will motivate them to succeed.
• Engage, each semester, with all assigned students via appointments, text, Zoom, and phone calls; especially for those who may be identified as being the most at risk.
• Meet performance expectations as assigned by Academic Advising leadership.
• Participate in all new student orientations, preview days, and registration rallies.
• Create and manage appointment schedule.
• Ensure students are responded to in a timely manner regardless of communication medium; all responses to student questions or concerns are expected within one business day after receipt with some extension consideration provided during peak registration cycles.
• Work with admissions recruiters, career services, support services staff and other College personnel to promote and ensure student persistence and completion of goals educational goals.
• Maintain working knowledge of current workforce needs and job markets as required.
• Maintain an accurate knowledge of core curriculum and common transfer practices of the principal receiving universities to which Tyler Junior College students transfer.
• Participate in College recruiting activities to attract traditional and non-traditional students as required.
• Provide professional, timely and courteous assistance to internal and external stakeholders of TJC.
• Travel to other TJC locations as required for advising duties.
• Maintain confidentiality of student information and records; knowledge of FERPA and other applicable laws and regulations.
• Meet or exceed annual performance expectations as designated by academic advising leadership.

Other Expectations

• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Perform other duties as assigned.

Competencies
Knowledge, Skills, and Abilities

• Understand and appreciate the community college mission.
• Ability and willingness to work both independently and as a part of a team.
• Ability to utilize computer technology to access information, maintain records and prepare reports required.
• Ability to communicate (verbally and written) with individuals and groups effectively.
• Ability to listen to and determine student's needs.
• Ability to work cooperatively as a team member.
• Ability to work effectively under pressure and meet deadlines.
• Excellent interpersonal skills and a commitment to provide outstanding student service.
• Commitment to continued professional growth.

Qualifications

Required Education

• Bachelor's degree from an accredited institution.
• Experience in a customer service setting and having a natural desire to help others problem solve.

Preferred Experience

• Master's Degree.
• Experience advising in higher education or other related areas.

This position will involve some evening/weekend work hours; especially during key registration cycles.
Supplemental Information
Other Expectations

• Perform other duties as assigned
• Will have contact - in person, by email, or by phone - with staff, students, and the general public
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities

NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands. The position description is not inclusive of all responsibilities and expectations and may be amended with or without prior notice.
INSURANCE (Coverage fully or partially funded by the College)
Health Insurance
Health insurance will become effective on the first of the month following 60 days of employment, provided that insurance enrollment forms are submitted. There are two plans for employees to choose from, both administered by Blue Cross and Blue Shield. With either plan, you have access to a network of over 10,000 medical and mental health providers in Texas. Both plans include a comprehensive prescription drug program through Optum Rx.
Employee's premium is fully funded by the College and State. Dependent premiums are funded 75% by the College and State, and 25% by the employee.
Basic Life Term Life Insurance
The State provides employees a term life insurance policy of $5,000 with $5,000 accidental death and dismemberment.
Long-Term Disability
This benefit is made available by the State and is fully funded by the College. Approved benefit pays 60% of insurance salary after 180-day elimination period. Benefits are paid until your return to work, reach full Social Security retirement age or are no longer considered disabled under the plan.
Optional Term Life Insurance
With this optional plan, employees may purchase one to four times their annual salary in life insurance. The College funds one times the annual salary premium not to exceed $120 annually.
OPTIONAL INSURANCE (Coverage fully funded by the employee)
Dental Insurance
Two dental insurance plans are available to full-time employees and eligible dependents.
Vision Insurance
The health insurance plan covers some vision and eye health services, but does not cover the cost of eyeglasses and contact lenses. Additional vision insurance is offered to full-time employees and eligible dependents to help offset those costs.
Voluntary Accidental Death and Dismemberment
This optional benefit provides additional financial support when there is an accidental death or injury of a certain type.
Short-Term Disability
If claim is approved, this optional benefit pays 66% of monthly salary after a 30-day elimination period up to five months.
Cancer/Intensive Care Plan/Heart Plan/Accident Plan
Several optional plans are available to employees and eligible dependents through AFLAC.
Dependent Term Life Insurance
An optional term-life insurance policy of $5,000 with accidental death and dismemberment is available for all eligible dependents.
Tobacco User Premium
All participants enrolled in a Texas Employees Group Benefits Program (GBP) health plan must be certified as a tobacco user or non-user. Tobacco users of any age - adults and minors - are charged the $30 tobacco user premium each month.
RETIREMENT
Retirement
The Teacher Retirement System of Texas (TRS) is provided and required for all full-time employees. Full-time faculty an eligible administrative employees may elect the Optional Retirement Program (ORP) as an alternative to TRS.
TJC Alternative Retirement Plan
The College contributes on a monthly basis 4% of a full-time employee's salary into an alternative retirement plan administered by TIAA-CREF. Additionally, if an employee contributes 1%, 2% or 3%, the College will make a matching contribution for a total of 6%, 8% or 10% respectively. Some vesting requirements will apply.
Tax-Sheltered 403(b) Plans
An optional retirement plan available to full-time employees. Employees may contribute up to the annual IRS maximum limitation in voluntary retirement savings to various approved vendors.
457 Deferred Compensation Plan
An optional retirement plan available to full-time employees. Employees may contribute to the annual IRS maximum limitation in this voluntary retirement savings plan.
HOLIDAYS AND LEAVE
Vacation
Only 12-month employees are eligible to accrue vacation time on a monthly basis.

• 10 days for 1-7 years of service
• 12 days for 8-10 years of service
• 15 days for 11-15 years of service
• 20 days for 16 years of service

Sick Leave
Full-time employees accrue 8 hours per month per contract length, with a maximum accrual of 90 days.
Holidays

• New Year's Day
• Martin Luther King Jr. Day
• Good Friday
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day

Reduced Operations Periods

• Spring Break (5 weekdays)
• Thanksgiving Break (5 weekdays including Thanksgiving Day)
• Winter Break (7 to 12 weekdays)

PROFESSIONAL AND CONTINUING EDUCATION
Professional Development
The cost of tuition in selecting Continuing Education courses offered by the College may be covered under the Employee and Family Scholarship program. Additional professional development opportunities may be afforded to employees at no cost with prior supervisor approval.
Enrollment in TJC Credit Classes
The Employee and Family Scholarship, subject to availability of funds, is offered to full-time employees and their eligible dependents for applicable courses. The scholarship covers: Tuition (excludes out-of-district surcharge), General Education Fee, Student Life Fee, Health Services Fee, Registration Fee, Parking Fee, Distance Education Fee, Lab Fee and the College Preparatory Fee.
The Tuition Exemption program allows for the exemption of all tuition and fees for credit courses and approved non-credit courses for full-time employees meeting applicable guidelines.
OTHER BENEFITS
TJC Event Attendance
Free admission to regular season College sporting events for employees and immediate family.
Free admission for two to most cultural arts events on campus.
Library Use
Employees may utilize the Vaughn Library and Learning Resource Center.
Fitness Facility Use
Employee and immediate family use of the Apache Recreation Center - an indoor weight and exercise center, 18-hole disc golf course, covered basketball course, and outdoor ping-pong table and cornhole. The cost is $5 per ID.
Disclaimer: These benefits are subject to change without notice. The College reserves the right to change, modify and/or terminate any program with or without reason or notice. This is intended for informational purposes only and does not constitute any agreement on the part to Tyler Junior College to provide employment to or benefits for the prospective employee.