Job Details
Job Location
Riverside HQ - Riverside, CA
Position Type
Full Time
Salary Range
$19.00 - $21.00 Hourly
Job Category
Marketing
Description
Title: Category Content Coordinator @ Jenson USA: America's Bike Shop
Reports To: eCommerce Site Experience Manager
Department: Marketing
Hours Required: Full-time, Non-Exempt
Compensation: $19 - $21 per hour
Location : Hybrid or Remote (CA, OR, MN, UT only)
The Job
Located in Riverside, CA, you can expect an easy-going, welcoming, and flexible atmosphere with good people. This position serves as a coordinating and production role in category content. Assisting the eCommerce Site Experience Manager in researching and implementing best practices in user experience, product pages, category pages, onsite product placement, product data entry and data quality.
The Category Content Coordinator helps Jenson USA meet sales and growth goals through the production of high-quality product page content, category page content, strategic onsite product placement and data quality.
Check out who we are here: jensonusa.com
The Benefits

• Compensation for this role ranges between $19.00 and $21.00 per hour based on experience and qualifications.
• We offer 100% paid medical insurance for local employees. No cost to you.
• 3 weeks' paid time off 7 paid holidays Bike Day
• Access to our Employee Purchase Program.
• 401(k) Plan with 4% matching.
• Dental, vision and supplemental insurance options

Essential Duties and Responsibilities

• Produce unique product copy that meets departmental guidelines and company branding voice and standards.
• Create, and update product page style guides and product page templates. Maintain these and other reference material to aid in the consistency of product page look, feel and content production.
• Designs, produces, and maintains category top content utilizing customer behavior data to implement a quality user experience. Considers category and subcategory menu structure, product filters and attributes as well as informational content.
• Uses keyword data and organic search optimization tools to create SEO rich site content.
• Research industry and eComm best practices and trends as it relates to onsite product and category content. Evaluate and presents for consideration in implementation.
• Use customer listening tools such as customer product reviews, customer Q&A, Incorrect Product Information submissions to repair, enhance, and maintain onsite content.
• Reviews and edits site content for accuracy, clarity, and enhancement opportunities.
• Communicates with Category Merchant team members to align content and onsite product placement with expected product sales performance and goals.
• Assists the eCommerce Site Experience Manager and Marketing department as needed with additional projects and site experience implementations.
• Demonstrates proficiency in the use of all content creation software and site platform interfaces.

Preferred Qualifications

• Excellent interpersonal communication skills.
• Strong creative and technical writing abilities with an excellent grasp on the English language and use of grammar.
• A cycling & outdoor enthusiast with technical knowledge and experience is a must.
• Knowledge of or ability to learn and use basic HTML code.
• Proficient with MS Office Applications

Skills/Abilities

• Adaptability - Demonstrates flexibility with change.
• Organization - Effectively manages time and the workspace. Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.
• Proactive Anticipation of Needs - Addresses problems and acts to prevent them. Utilizes analytical skills and broad understanding of the business to effectively interpret needs.
• Communication - Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.
• Service Oriented - Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.
• Team Player - Works as a competent member of the team, willing to provide back-up support for others.
• Computer/Technical Ability - Is proficient in using standard office equipment. Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.
• Judgement - Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person when necessary.
• Initiative - Works effectively while asking for direction when needed.

Jenson USA is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screen and background check.
Jenson USA is committed to Equal Employment Opportunity regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Rev. 05/23/2024